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Business Profile

Online Retailer

Custom Tee Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 11 Customer Reviews

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Review Details

  • Mary R

    Date: 03/04/2025

    DO NOT FALL FOR THESE SCAMMERS !!!!! I did and cannot afford what I truly wanted even!!! they apparently send whatever they have on hand not what you order then want to charge you for returning the incorrect item. I hope they get put out of business

    Custom Tee Sales

    Date: 03/10/2025

    Hello ****,Thank you for reaching out to share your feedback. We sincerely apologize for the issue with your ******** previously explained by our Customer Service by email, while our standard policy does not allow for refunds or exchanges on items printed as ordered, we want to make this right for you. As a one-time exception, were happy to offer an exchange. Here are two options for you:1) Exchange for a ***************** We can exchange your item for a different design at a reduced fee of $5 (normally $10 per item) as already explained by our Customer Service team.2) Return and Replace: You can return the item to us and select another design for free. Please note that you would need to cover the return shipping costs.If you would like to proceed with either option, please let us know, and we will provide further instructions.We value your business and hope to have the opportunity to improve your ***************,GearLaunch

  • Lee R

    Date: 10/21/2024

    Bad quality tshirt fabric for the price,design not centered. They over charge for shipping.

    Custom Tee Sales

    Date: 03/10/2025

    Hello ****,Thank you for your review. We sincerely apologize for the delay in responding to your review.We see that a refund for your order was processed by our Customer ****************** on October 9, 2024.Should you require further assistance, please do not hesitate to contact us at [email protected],GearLaunch

  • Rosemarie H

    Date: 01/10/2024

    Scam- I was under the impression that I was supporting a local organization. Dutchess ****** St.Patricks ******************** only to find out that the logo was swiped online. They even copied a conversation I had with the parade coordinator to hook me in. Pretty sad people have to cheat. They also use a website- shop.gearlaunch.com Long Term this way of doing business with be their demise. I will ask you to donate the $$ back to the organization that you said you were representing.

    Custom Tee Sales

    Date: 04/12/2024

    Hello *********,Thank you for your message. At this time our proceeds do not benefit any one particular foundation.Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores.At GearLaunch, we take these claims very seriously. This type of claims should be sent to ********************* and they need to include the information outlined here: ********************************** you have already sent us an email, we can assure you that appropriate action has been taken.Best,GearLaunch

  • Cathy G

    Date: 09/14/2023

    I ordered two hoodies for my grandsons with their School logo. They were ****** including shipping. I get the product and they are totally the poorest workmanship Ive ever seen. They are a pink color instead of red. Just poor quality all around. I have emailed this company for a refund, sent photos as instructed and no NO response! DO NOT ORDER from this company!!!!! They are a SCAM!!!

    Custom Tee Sales

    Date: 10/23/2023

    Hello *****,We're very sorry for the issue with your order. We've checked all of our messages and we didn't find any message from you or the email address you used to placed your order.We're happy to help. Please send us pictures of the items you received at ******************** with the following instructions:-A photo of the tag/label showing the size of the item. (required)-A photo of the full item on a flat surface showing the complete design. (required)-Any other photos you believe best demonstrate the issue. (optional)Looking forward to hearing from you.Best,GearLaunch

  • Tony M

    Date: 07/24/2023

    ***************** (CTS) is selling merchandise using stolen logos, including ours for *********** TV. We were notified by someone about an order, so we have the payment and banking digital trail as well as the websites they're using to illegally sell merchandise using our logo. We expect a speedy response to this so CTS can settle this matter with me.

    Custom Tee Sales

    Date: 10/23/2023

    Hello ****,Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate any store.Its very simple to contact us. Notices of copyright infringement should be sent to ********************* and they need to include the information outlined here: *********************************** notice should include the identification of the material that is claimed to be infringing and the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that GearLaunch is capable of finding and verifying its existence.At GearLaunch, we take these claims very seriously. Once we receive appropriate documentation, we will work to ensure the items are removed promptly.If you have already sent us an email, we can assure you that appropriate action has been taken.Best,GearLaunch

  • Linda G

    Date: 05/31/2023

    I ordered a t-shirt with the cast of
    ******** **** printed pn it. The picture is so blurry it looks like the photographer focussed the camera with his glasses off. It’s totally illegible. I need a refund of the purchase price and the shipping charge. The quality of this shirt is unbelievably poor.

    Custom Tee Sales

    Date: 06/02/2023

    Hello Linda,

    We are sorry for the issue with your order. We need some photos of the item received. Optimal pictures are on a flat surface and a plain background.

    For apparel, please send us the following:
    - A photo of the tag/label showing the size of the item(s) (required)
    - A photo of the full item on a flat surface showing the complete design (required)

    The pictures are required to process your request. We'd appreciate it if you can send them to [email protected].

    We look forward to hearing from you.

    Best,
    Custom Tee Sales

  • S E.

    Date: 10/18/2022

    Bought this bc it was posted as a fundraiser for my college rugby team. The shirts received smelled terrible and were totally blurry. They used the university logo but the university says they are not associated with this company at all. Scam.

    Custom Tee Sales

    Date: 10/19/2022

    I'm very sorry to hear you've had a bad experience. This customer support service does not have information about donations as we only provide customer support for the orders and products themselves. If youd like to discuss this further, please contact us at ********************************* including your order number and a photo of the item showing the issue.

  • Ron A

    Date: 10/05/2022

    I bought several T shirts. They are unusable. The printing is illegible. The Company is nit responding to me emails or phone calls. DO NOT ORDER FROM THEM.**********

    Custom Tee Sales

    Date: 10/07/2022

    Hello ***, Im sorry to hear about your bad experience. Were normally known for our exceptional attention to detail, and we regret that we missed the ***** I see that one of our agents has followed up with you today via email. Please reach out if you we can be of further assistance.

  • Lynn G

    Date: 09/08/2022

    The sweat shirt is horrible. I am so disappointed having ordering one. I should have gone to this page first. I would return the sweat shirt but I will donate to a place called **************. $68.00 dollars down the drain. ***********************

  • Greg D

    Date: 09/06/2022

    Just received a poor quality tee shirt. To top it off I had $3.09 postage due. Who does that? Only one star because I couldnt put zero.

    Custom Tee Sales

    Date: 09/13/2022

    Hello ****, I'm sorry to hear you've had a bad experience and that we've missed the ***** Regrettably, I'm unable to locate an order with the information given. If youd like to discuss this further, please contact us at ********************* Regards, Customer Service Team

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