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Business Profile

Internet Services

Yelp Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

About

About This Business

Yelp is a business directory service and crowd-sourced review forum.

Years in Business: 21

Business Details

BBB File Opened:
7/2/2007
Business Started:
7/1/2004
Business Started Locally:
7/1/2004
Business Incorporated:
9/28/2004
Type of Entity:
Corporation
Business Management:
Mx. Customer Service, CEO
Number of Employees:
800

Additional Contact Information

Principal Contacts
Mx. Customer Service, CEO
Customer Contacts
Mx. Customer Service, CEO

Additional Information

Business Categories
Internet Services

Latest Reviews

  • William B

    "We recently opened a new restaurant, and I was getting calls at the restraunt from a person in the SFO yelp office to call them back about the former place closing. I called back and told her that I was the new owner and we are re-opening under a new name and different owners." ... Read full review

  • James S

    "Yelp has been charging my credit card between $250 and $500 per month for advertising services that I never consented to or knowingly enrolled in. I only ever created a free Yelp Business account and later spoke with a Yelp representative by phone in early 2025, during which I clearly declined all paid services and asked that my account be cancelled." ... Read full review

  • Brandon F

    "All I get for business replies which they call hits or leads are from scam callers or spam callers trying to solicit at me for money. They then want to charge me because these people who are calling me soliciting me got my number off of Yelp ad."

View all Reviews

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