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Business Profile

Insurance Agency

AKKO
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.79

Average of 188 Customer Reviews

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Review Details

  • Sineah D

    Date: 12/08/2025

    Great easy process. Once you add your devices, email to make sure pictures are good before just assuming they are. Because it may not be valid when you file a claim. Other than that, great process. All my devices are covered. Money sent directly to my ******.

  • Saul V

    Date: 11/26/2025

    Worth it! Had to replace 2 devices unfortunately. I hate fighting for insurance or claims and that just hasn't been the case with Akko, I've only been asked for reasonable evidence its my device or taking it to techs for proof.

  • Bu G

    Date: 11/25/2025

    They get me claimed accepted speedily and helped me with my phone issue

  • Prophecy L

    Date: 11/25/2025

    AKKO is better than ********** and any other device **********************. It's easy, it's simple and very user friendly.

  • Amy P

    Date: 11/20/2025

    Not only does my policy cover all of my valuables for a super low monthly price, but I just submitted my first claim and was so impressed with my experience. It was quick, easy, and I got payment to replace my device directly to my ****** really fast! I just ordered my replacement and I'm completely satisfied.Communication was friendly, professional, and informative as well. Thank you, AKKO! Well done.

  • David H

    Date: 11/18/2025

    I recently had to replace my iPhone due to a cellular issue, and Akko made the entire process incredibly smooth. The claim was handled quickly and efficiently without any runaround. What really stands out is the value, Akko is significantly more affordable than AppleCare, which is a huge plus on a student budget. The coverage is comprehensive, too. I was even able to add my DJ equipment to the plan. Highly recommended!

  • andy m

    Date: 11/13/2025

    AKKO had a complete and easy to follow online claim process. Made the claim yesterday, got the phone repaired overnight, got paid by AKKO today via ******.

  • jessica t

    Date: 11/04/2025

    Filed my claim and was promptly given approval and info to get my phone fixed. They provided me with the business number and address to have my screen replaced.

  • Scott D

    Date: 10/30/2025

    Magnificent service and operation. No matter where you look these days its a whole bunch of lies and deceptive techniques just to grab your money. All the micro text that you dont even know existed until the time comes. These people are not like the rest. I really did not expect them to be of any help but they did just what they promised. I am super grateful for that. Will definitely get everyone I know to sign up with them.

  • Ellen P

    Date: 10/27/2025

    Akko paid our claim quickly, happy with the results and their prompt customer service

AKKO is BBB Accredited.

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