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Find a Location

Wefunder has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Wefunder

      1885 Mission St San Francisco, CA 94103-3501

    Business ProfileforWefunder

    Crowdfunding

    At-a-glance

    Customer Reviews

    3.32/5stars

    Average of 66 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Invest in founders building the future. Get equity and front row seats to the startups and small businesses you love - for as little as $100.

    Products & Services

    Investments

    Business Details

    Location of This Business
    1885 Mission St, San Francisco, CA 94103-3501
    BBB File Opened:
    3/21/2018
    Years in Business:
    12
    Business Started:
    1/1/2012
    Business Incorporated:
    5/27/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    30
    Alternate Business Name
    • Wefunder, Inc.
    Business Management
    • Ms. Suzanna Rush, Manager of Operations
    • Mr. Mark Mercer, Manager of Customer Relations
    Contact Information

    Principal

    • Mr. Mark Mercer, Manager of Customer Relations

    Customer Contact

    • Ms. Suzanna Rush, Manager of Operations
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    28 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have invested some money through Wefunder. I was told that before the business goes through the court system, I can cancel my investment at any time, and get my money back. I have cancelled my investment and I have not yet received my money. On the website it says that you can get the money back between 3 to 5 business days, it has been more than that, and my emails are not answered. I received one email that said due to safety checks it might take longer for the transfer to go through, but did not tell me how long. The irony is the money is going back to the same bank and account that it came from. There is also no one to speak with live. This looks like a scam.
    Read More

    Customer Reviews

    66 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly G

    1 star

    01/03/2024

    I wanted to share my current experience with Wefunder, a crowdfunding platform, which has been quite troubling. I think it's important to express my concerns about their unfair and deceptive trade practices, as well as possible SEC compliance issues.Background information:When I decided to seek crowdfunding for my company, I turned to Wefunder for assistance, hoping they would serve as a helpful intermediary in navigating the complex world of SEC and Federal Regulations. Unfortunately, the situation has taken a confusing turn, worsened by the apparent lack of expertise of the individual overseeing our campaign, who seems to be inexperienced in this field. Matters at hand:1. Unforeseen circumstances: Wefunder has unexpectedly required us to secure $50,000 in investments before we can proceed with the necessary filing process. It feels like we're being held captive here, and it's impeding our advancement with our SEC registration.2. Practices that are misleading and dishonest: It appears that the platform is utilizing our campaign for promotional purposes without providing transparent information in their terms and conditions. The $50,000 investment requirement, which is not clearly stated in their terms, seems to function as a hidden and misleading trade practice.3. Obstacle to Progress: The lack of clarity regarding their requirements hinders my company's ability to pursue an IPO during the campaign, which could potentially violate our rights.Past efforts to find a resolution:Despite expressing concerns to Wefunder, a resolution has not been reached. The ongoing presence of our campaign on their platform adds to the intricacy of the situation.I am contacting the Better Business Bureau to look into these issues and help facilitate a fair resolution. In addition, I am considering legal options, such as pursuing action under the SEC Whistleblowers Act, due to the apparent breaches of SEC regulations.

    Wefunder Response

    01/04/2024

    The law requires that Wefunder perform fraud checks and due diligence on companies that raise on Wefunder. This company was informed about our rules and process for doing so - a process put in place to protect investors - and decided not to follow them. Instead, they circumvented our compliance review and named Wefunder as the intermediary hosting their fundraise. In order to best protect investors, we have chosen not to work with this company.

    Local BBB

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