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Find a Location

Benefit Cosmetics LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBenefit Cosmetics LLC

    Cosmetics Sales
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Benefit Cosmetics LLC provides retail, wholesale cosmetics and salon services.

    Products & Services

    Benefits Cosmetics LLC offers cosmetics, beauty products, and salon services.

    Business Details

    This is a multi-location business.

    Find a Location

    Benefit Cosmetics LLC has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      475 Sansome Street, 6th Floor, San Francisco, CA 94111-3160
      BBB File Opened:
      3/11/2005
      Years in Business:
      24
      Business Started:
      8/31/1999
      Business Started Locally:
      8/31/1999
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      100
      Additional Contact Information

      Fax Numbers

      • (415) 625-4639
        Primary Fax

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I BUY A LOT PRODUCTS FROM BENEFIT WHILE ON VACATION AT ****** I BOUGHT 2 X GIMME BROW EYEBROW PENCILS AMONGST OTHER BENEFIT PRODUCTS AND BOTH OF THESE ARE FAULTY THE PENCIL ITSELF SNAPS WHEN YOU SHARPEN IT AND IT SEEMS LOOSE INSIDE THESE SEEMS LIKE A MANUFACTURING ERROR BENEFIT REFUSE TO TAKE RESPONSIBILITY AS I DO NOT HAVE A RECEIPT HOWEVER THIS IS BECAUSE I WAS ON A ****** VACATION AND HAD A LOT OF RECEIPTS AND BOUGHT LOTS OF ITEMS SO I DONT KNOW WHERE ANY ARE I DO HAVE THE PRODUCTS HOWEVER WHICH CAN BE RETURNED I AM VERY DISAPPOINTED IN BENEFITS CUSTOMER SERVICE AND ATTITUDE AS I BUY A LOT FROM THEIR COMPANY

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Melanie H

      1 star

      11/15/2023

      WORST COMPANY EVER. Benefit threatens its customers who attempt to resell their products that the customer bought legitimately. They are bullies and *****. They need new management because whoever is in charge **********. YOU **** AT YOUR JOB. RESIGN.

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

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