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Business Profile

Notary Public Seals

Coast 2 Coast Signings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Notary Public Seals.

Complaints

Customer Complaints Summary

  • 22 total complaints in the last 3 years.
  • 14 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was used to sign modification documents for a mortgage. They never sent the documents to the correct place. The bank never received them. Because of this, my house was put into foreclosure and my credit is destroyed.

  • Initial Complaint

    Date:01/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Coast2Coast issued me a check for $75 for services rendered but the check is not acceptable by my bank.

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by Coast 2 Coast to complete 2 assignments. I completed both assignments. In fact on of the assignments I have to visit the customer twice, because of problems with the customer. That was July 28, 2023. Since then Coast 2 Coast has not paid me for both assignments. I am demanding payment. Their behavior is very unprofessional. They are very demanding to work for, they ********* and they you can not get paid and it is almost 2 months later. They do not need to be in business engaging the services of people if they have no intention of paying them.

    Business Response

    Date: 09/11/2023

    Hello,

    this should of been paid on Sept 1st. I will make sure it is today

    ****

  • Initial Complaint

    Date:08/14/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business reached out to me for help. Even calling me a few times. They did not deliver on what they promised and when I asked for a refund no one called me back or answered any of my emails. Do not do business with this company or notary dash at all.

    Business Response

    Date: 08/25/2023

    Hello,

    My name is ***********************, I am here to help, there is not many details I can find here, I did call your number today and went to voicemail.

    I left a msg. please call me at ************

     

    ****

    Customer Answer

    Date: 08/25/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. And would like to delete my complaint.

    Sincerely,

    *********************

  • Initial Complaint

    Date:08/01/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed two loan signings for coast to coast , I also uploaded the shipping labels to Notary Dash but still haven't received payment of $60 ($30 each) after several months.

  • Initial Complaint

    Date:07/27/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Coast2Coast has not paid me for signing services rendered through Notary Dash.I sent email requesting payment for overdue unpaid services. I still have not received payment.I completed signing services on 06/15/2023 at 9:00 AM, order # ****** It is 07/26/2023 10:22PM as of this typed line.I am quite certain that First American Title has already paid the signing service, C2C. This is what I get for taking the lowest signing bid out there. I WAS working for free with C2C.

    Business Response

    Date: 07/28/2023

    Hello there,

    I will review this looks like its past due by 15 days and that is not acceptable for a loan mod or any other product

    I will make sure this went out

     

    ***********************

    ************

  • Initial Complaint

    Date:05/31/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction date March 24, 2023 Order # ****** Completed loan signings for Coast2Coast allow 30 plus day to pass for emailing regarding payment.All communication has ceased no reply to my inquires regarding payment.

    Business Response

    Date: 06/05/2023

    hello there,

    I would be most happy to check payment, can you call me at ************

    :)

     

    ****

  • Initial Complaint

    Date:05/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is not about C2C but rather against NOTARY DASH.....C2C pays and has resolved issues re pay satisfactorily but there are pmt issues with NOTARY DASH associated company. Pmts due to me as a notary are 60 days unpaid and attempts to resolve are unsuccessful. Thank you **** ****** Notary Signing Agent ********** TExas

  • Initial Complaint

    Date:05/01/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I accepted a notary signing with this company and truly regret it. I completed the signing back in March 2023 and to date I have not received payment. I have called multiple times and all they offer is to send an email to accounting and they would call back in 24 hours which I have not heard from anyone. Now I call and they dont answer the phone. The policy states the payment are automatic and they are not. I truly believe this company is a sham and they are scamming honest notaries out of their resources and time. I will never accept another signing from this company and I plan to file a lawsuit for false statements.

    Business Response

    Date: 05/03/2023

    can you call me at ************, I am the owner of C2C, and certainly want to audit this March invoice.

    ***********************

    Customer Answer

    Date: 05/08/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************************

  • Initial Complaint

    Date:04/18/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted after I became a signing agent from notary Dash Prestige notaries and I accepted my first order March 24th and had to call the signer to set up appointment which I did or March 27th of 2023 at 11:00 a.m. at his home went to his home done the signing collected all the documents shipped overnighted completed assigned signing signers fee was $90 and sent invoice to accounting email as instructed and received a reply that they received invoice for processing and then I emailed the accounting department again Ask it for an ETA of payment no response called left messages voicemails still no response still no payment this it to me is not good business as a business woman that I am and I just want my payment for this transaction I did the work and the travel and deserve to be paid as promised through notary **** AKA Prestige notaries I reached out to ******* which is who contacted me regarding this issue via text first no response I called her as she was the agent from notary Dash the assigned this order to me. She did not answer I left a voicemail and now today on April 17th I tried to call her again and also to send a text message to find out that that phone number is no longer in service or has been changed I think I've been scammed by this company and it's very heartbreaking that you would do this to such nice people as myself. So if you would be so kind to reach out to me to take care of this matter would be greatly appreciated as I would love to continue to do business but I cannot this is the outcome. I have several screenshots emails if I need to use those I don't want to have to do that I just want paid for a job that I done like anyone else

    Business Response

    Date: 05/08/2023

    Hello there,

     

    is this prestige or NotaryDash?

    the reason I am asking is that many signing companies use the software NotaryDash, but Prestige is owned by the same owner and NotaryDash.

    you can call me at ************ and I can help you.

    My company is Coast2Coast **************** NOT the other two.

    but if it was our company please call me I will be most happy to help.

    if its not our company call me anyway, as ******** the owner is someone I know.

     

    ***********************

Coast 2 Coast Signings is NOT a BBB Accredited Business.

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