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Business Profile

Notary Public Seals

Coast 2 Coast Signings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Notary Public Seals.

Complaints

Customer Complaints Summary

  • 22 total complaints in the last 3 years.
  • 14 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/13/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a notary public and this company has commissioned me multiple times to complete loan signings for them. Each time, they have not met the terms of service in their contract for compensation. In the beginning, I would reach out to them a few days after payment was due and would then receive payment by e-check. As time went on, it would take multiple email requests to hear back from them with payment but now it seems I have been ghosted altogether. I have reached out several times with no response. I currently have 6 loan signings I have completed for them dating back to early September with an outstanding amount owed to me of $330.612144 - signing completed 9/4/24, payment due 10/4/24, $75 ****** - signing completed 9/9/24, payment due 10/11/24, $50 ****** - signing completed 9/14/24, payment due 10/18/24, $35 ****** - signing completed 9/16/24, payment due 10/18/24, $60 ****** - signing completed 9/30/24, payment due 11/1/24, $35 ****** - signing completed 10/4/24, payment due 11/8/24, $75

  • Initial Complaint

    Date:10/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed an assignment with this company on July 8, 2024. I have continuously sent messages to this company for my payment. It is now October ******************************************** I have tried to be patient because I was told by Khyler and ***** that they would look into this and get back to me and this has not happened. Looking at the other complaints this company looks as if they are just having notaries do assignments and not paying them. I would warn notaries to STAY AWAY from doing business with this company and their other businesses.

  • Initial Complaint

    Date:10/02/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am an independent loan signing agent. I was contracted to complete a signing on August 1, 2024. I completed the signing but have not been paid. I am owed $50. I have emailed the business repeatedly and called on a number of occasions. I have not received any response from Coast 2 Coast. It has been over 60 days.

  • Initial Complaint

    Date:10/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Did not want to do this. But Coast 2 Coast Signing does live up to their word. I have done three signings 2 in August and 1 in September. I was told not to send invoice. I have contacted Notary Dash and also left messages on Coast 2 Coast dashboard. I was contacted by representative of Coast 2 Coast who told me to email them an invoice and it will go to the accountant. I did send an invoice to the email, and I haven't heard anything from them since. I would like to get paid for my services.

  • Initial Complaint

    Date:09/18/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed a job with Coast 2 Coast on 7/18/24 for the ***** signing order # ******. I have tried to call them on payment status twice and left voicemails, I've e-mailed them 4 times, and put a note on ******** requesting payment status. Nobody will call me back and the office people keep saying they are forwarding my message to the accounting ***** This is very unprofessional of them to have someone do work for them and then ghost them because they don't want to pay them. The job was completed 60 days ago. That is way past the payment period. I would not recommend them to anyone if this is how they treat their customers.

  • Initial Complaint

    Date:07/19/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company refuse to pay outstanding invoice on order #******

  • Initial Complaint

    Date:07/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did a notary order for coast2coastsignings they refuse to pay me my $50 and canceled the order the documents were received by the title company!

  • Initial Complaint

    Date:06/28/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used my resources to complete a signing for this company they have yet to pay me and has stopped responding to my emails. The file# ******** order# ******. The signing was attempted on 5/14/24 unfortunately the paperwork was incorrect and the signing was not completed. I was still promised full payment.See comments below **** ***** has added a comment to the ******* signing.Hello, thank you for the update. We will invoice you your full fee and close out this order for a new one to be created. Escrow will create a new order with new docs and assign you as the notary, thank you.

  • Initial Complaint

    Date:06/25/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Coast2Coast Signings, *** is a notary signing service where mobile notaries are utilized to remotely close loans. I am an independent contractor engaged for these services on 5/16/2024. The engagement letter states payment for services rendered will be made within 30 days of the signing. Today is 5/25/2024 and I have yet to be paid the fee for a seller-only closing for a property in ******, **. The engagement/order # is ******. Repeated attempts have been made to collect payment.

  • Initial Complaint

    Date:03/14/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not work for this company and they have been giving me the run around in regards to getting paid. They are saying that they are having issues with their payment system but still sending out jobs for notaries.

Coast 2 Coast Signings is NOT a BBB Accredited Business.

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