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            Business ProfileSkinny Fit LLC

            Vitamins and Supplements
            BBB accredited business

            Contact Information

            750 B St Ste 3300

            San Diego, CA 92101-8188

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            Email this Business
            (888) 862-1758

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            Customer Reviews

            1.11/5

            Average of 38 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            85 complaints closed in last 3 years

            41 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 5/24/2022

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            750 B St Ste 3300, San Diego, CA 92101-8188
            Email this Business
            BBB File Opened:
            5/13/2021
            Years in Business:
            18
            Business Started:
            8/6/2005
            Business Incorporated:
            8/9/2017
            Accredited Since:
            5/24/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Skinnyfit.com
            • SkinnyFit
            Business Management
            • Ms. Elizabeth Cole, Corporate Counsel
            • Mr. Anwar Husain, Manager
            • Mr. Omar Imani, Member
            Contact Information

            Principal

            • Mr. Anwar Husain, Manager

            Customer Contact

            • Ms. Elizabeth Cole, Corporate Counsel
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            85 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased ONE JAR of the Skinnyfit only; no subscription. I checked several times to ENSURE that I was not purchasing a subscription. They sent the jar and charged me $96.10 ($69 for the product, and $20 shipping with tax included). I only wanted ONE jar. My bank reversed the dispute because Skinnyfit told them I purchased a subscription - I didn't. They told me to call Skinnyfit which I did and he told me that it was a subscription which I did NOT knowingly purchase. I want my money back and they can have the unopened jar back. Too many people having the exact same experience as me. I THOROUGHLY checked to make sure I'm not purchasing any subscriptions, so apparently the checkout nor email informed me that I was purchasing one. Give me my money back and we're done. I'll send your unopened jar back too.
            Read More
            Read 84 More Complaints

            Customer Reviews

            38 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Anna C

            02/19/2024

            I was misled when I purchased a collagen product from SkinnyFit LLC, I was not made aware this was a subscription. I contacted SkinnyFit on December 15, 2023 when they charged my card $97.56. I asked for a refund and to cancel any subscription at that time. A refund was eventually issued and my subscription cancelled. Imagine my surprise when on February 14, my card was charged again for $97.56! I called customer service the same day (Feb 14) and the lady on the phone lied to me - stating I had only requested a "pause" in my subscription - NOT TRUE! I don't do subscriptions EVER! Then she lied again and said the product was already sent and therefore she could not give me a refund, but the tracking she provided says the package was not sent until February 16 - 2 days later! AVOID THIS COMPANY - they are predatory and dishonest.
            Read 37 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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            BBB Reports On

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