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          Find a Location

          Performance Designed Products has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Performance Designed Products

              9179 Aero Dr San Diego, CA 92123-2411

            • Performance Designed Products

              1840 East 27th. St. Vernon, CA 90058

            • Performance Designed Products

              2300 W. Empire Ave. Suite 600 Burbank, CA 91504

            Business ProfilePerformance Designed Products

            Video Game Services
            Multi Location Business

            Contact Information

            9179 Aero Dr

            San Diego, CA 92123-2411

            Visit Website
            (800) 331-3844

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Performance Designed Products has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Performance Designed Products

                9179 Aero Dr San Diego, CA 92123-2411

              • Performance Designed Products

                1840 East 27th. St. Vernon, CA 90058

              • Performance Designed Products

                2300 W. Empire Ave. Suite 600 Burbank, CA 91504

              Location of This Business
              9179 Aero Dr, San Diego, CA 92123-2411
              BBB File Opened:
              4/15/2019
              Years in Business:
              26
              Business Started:
              7/7/1997
              Business Incorporated:
              7/7/1997
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Performance Designed Products LLC
              Business Management
              • Mr. Dave Mason, COO
              • Mr. Tom Roberts, Member
              Contact Information

              Principal

              • Mr. Dave Mason, COO
              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/21/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              purchased this wired controller a while back but never got a chance to use it due to health problems that came up, the controller was used 5 times when a defect in the thumb sticks came to light, I worked in injection modeling and I know what those defects look/are like, the thumb sticks snapped mid shaft with a high glossy look on the break (which is an unseen defect that happens in injection modeling) I contacted PDP about the issues and because I had thrown the broken thumb sticks away they state there is nothing they can do, all Im asking for is 2 replacement thumb sticks(which the company does sell) companies need to stand behind there products because NOT all of US have extra money to go out and buy another controller/product because we are on FIXED INCOMES i.e. SSD etc, the picture of an extra stick I **** a line showing where the defect was also the game that my cousin was playing was Mario **** 8 which there wasn't any hard force being done to the thumbsticks.
              Read 5 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Craig B

              08/23/2023

              I purchased a product and minutes later contacted their support via a forms page since there is no chat or number. I asked they either apply the code that the themselves had emailed me for signing up or cancel the order and Id repurchase with the code. It was a 20% off your first order. The item cost $400. The next day I heard from support saying they were escalating the issue. They had ample time to cancel the order or apply the code. Reached out to them the next day and no reply. Finally heard AFTER it had shipped and they wouldnt apply the code and told me Id need to pay to return it!!!This clearly a tactic hoping youll just keep it. It is definitely going back. Their return policy is among the worst as well. To be eligible for a return absolutely nothing can be opened. Its clear what their priority is and the customer isnt even a distant 2nd. Awful and avoid.
              Read 1 More Customer Review

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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