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Find a Location

Multifamily Utility Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Multifamily Utility Company

      PO Box 86531 San Diego, CA 92138-6531

      BBB Accredited Business
    • Multifamily Utility Company

      1001 Bishop St Ste 2817 Honolulu, HI 96813-3407

    • Multifamily Utility Company

      3715 Riviera Dr San Diego, CA 92109-6643

      BBB Accredited Business

    Business ProfileforMultifamily Utility Company

    Utility Billing
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/26/2011

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers submetering and utilities billing services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Multifamily Utility Company has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Multifamily Utility Company

        PO Box 86531 San Diego, CA 92138-6531

        BBB Accredited Business
      • Multifamily Utility Company

        1001 Bishop St Ste 2817 Honolulu, HI 96813-3407

      • Multifamily Utility Company

        3715 Riviera Dr San Diego, CA 92109-6643

        BBB Accredited Business
      Location of This Business
      PO Box 86531, San Diego, CA 92138-6531
      BBB File Opened:
      5/1/2008
      Years in Business:
      16
      Business Started:
      7/16/2007
      Accredited Since:
      9/26/2011
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Multifamily Utility Company Inc
      Business Management
      • Mr. Brian Anthony Stone, CEO
      • Mr. Michael Foote, Manager
      • Ms. Keylen Beltran, Customer Service Manager
      Contact Information

      Principal

      • Mr. Brian Anthony Stone, CEO

      Customer Contact

      • Mr. Brian Anthony Stone, CEO
      • Mr. Michael Foote, Manager
      Additional Contact Information

      Fax Numbers

      • (800) 329-2571
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      33 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/02/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I informed this company i no longer reside at the address that they are billing me for i moved on June 3rd 2023 and they continue to bill me even though i no longer live in the *********** they informed me they could do nothing until the landlord notified them even though i sent him many messages and also them many messages i no longer reside there they continue to bill me ....and to send me bills to an address in a different state
      Read More

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephanie S

      1 star

      02/13/2024

      I am trying to figure this company out . I know that they are thieves that Is a no-brainer. My electric bill to basically run my refrigerator which is a brand new mini that costs $45.00 a YEAR to run was $170.00 this month!!! How?!!! Thats about the code of my fridge! Something is very very wrong and I intend on speaking with other residents (who have tried to contact these ppl and whose English is not first language and they get brushed off to put it nicely). Management has no clue so she couldnt explain anything and actually used blank forms that were handed out when billing was switched over to these thieves bc she didnt understand it either. Great brainwashing techniques you got her but not me. Im going to figure out what these ppl are doing to us and they better stop taking my money and give me back what they owe me! I dont like it and the more I look around at their stuff the more uncomfortable I am. They are billing us for the installment of the meters the meters on our properties etc. i didnt ok this! Whats this NOI NOI NOI! Look it up. Its all about brainwashing the managers into stealing from the residents . Oh and the green stuff is irritating. Go green think green hey ppl if you are that ethical than please answer me this . Are you all vegans? If the answer is no then zip it on the ethical greenness bc you aint doing the planet a thing if you arent all VEGAN. Ethical?! Leave that word out as well if you arent practicing it as vegans and only then can you preach it. I think you do have a moral obligation to explain thyselves to us bc Im smelling something and its pretty foul.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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