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Business Profile

Travel Insurance

Generali Global Assistance
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 348-9505Email BusinessWrite a Review

About

Overview

Generali Global Assistance

PO Box 939057

San Diego, CA 92193-9057

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Find a Location

Generali Global Assistance has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    Generali Global Assistance is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

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    About This Business

    This business offers travel insurance services.

    BBB Accredited Since: 1/6/2009

    Years in Business: 35

    Products and Services

    Preferred Travel Insurance, Premium Travel Insurance, Standard Travel Insurance, Travel Insurance

    Business Details

    Local BBB:
    BBB, Mountain West & Pacific Southwest
    BBB File Opened:
    1/19/1994
    Business Started:
    4/25/1991
    Business Incorporated:
    4/25/1991
    Type of Entity:
    Corporation
    Alternate Names:
    Customized Services Administrators Incorporated
    CSA Travel Protection
    Business Management:
    Ms. Cassie McNab, Marketing Manager
    Mr. Joseph Novo, Marketing Coordinator
    Ms. Lara Brower, Administrative Assistant
    Mr. Rylan Kochalka, Senior Claims Representative
    Mr. Christopher Carnicelli, CEO
    Mr. Tarik Ajami, Secretary
    Mr. John Eugene Martini, CFO
    Mr. Brady Kay, Complaint Handler
    Mr. Andrew Klahn, Complaint Handler
    Ms. Vanessa Lopez, Complaint Contact
    Ms. Samantha Fourez, Associate
    Ms. Maeghen Siegel, Complaints Specialist

    Additional Contact Information

    Principal Contacts
    Mr. John Eugene Martini, CFO
    Customer Contacts
    Mr. Rylan Kochalka, Senior Claims Representative
    Mr. Christopher Carnicelli, CEO
    Mr. Tarik Ajami, Secretary
    Mr. Brady Kay, Complaint Handler
    Mr. Andrew Klahn, Complaint Handler
    Ms. Vanessa Lopez, Complaint Contact
    Ms. Samantha Fourez, Associate
    Ms. Maeghen Siegel, Complaints Specialist
    Additional Phone Numbers
    Other Phone: (858) 622-3300
    Other Phone: (800) 873-9855
    Other Phone: (800) 554-9839
    Other Phone: (858) 810-2000
    Other Phone: (619) 622-3300
    Other Phone: (619) 552-9151
    Other Phone: (800) 863-5618
    Other Phone: (800) 876-6903
    Other Phone: (323) 233-2692
    Other Phone: (800) 541-3522
    Additional Email Addresses
    Primary: Email this Business
    Complaint: Email this Business
    Inquiry: Email this Business
    Sales: Email this Business
    Additional Websites
    csatravelprotection.com
    ethicalcommunity.org/gene...
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Refund and Exchange Policy
    To file a claim, please visit https://www.generalitravelinsurance.com/start-a-claim.html.
    Business Categories
    Travel Insurance

    Latest Reviews

    • Donna L

      "DO NOT purchase this insurance!" ... Read full review

    • A N

      "ABSOLUTE SCUM AND SCAMMY. Poor insurance policy that you get drawn into from expedia (WHich is trash as well) and tehir reasoning is setup to deny more claims as possible." ... Read full review

    • Shirley C

      "I purchased this insurance for a planned trip. When I arrived at the motel, it was ran down and didn't look fit to stay in." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.