Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Transportation

Cubic Transportation Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transportation.

Reviews

This profile includes reviews for Cubic Transportation Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cubic Transportation Systems has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • William K

      Date: 05/23/2024

      Payed bus fare on a pace bus. Ventra charged by $5 instead of $2.50. I called the ventra customer service number three times to request a refund. Did not speak to a person once. Got stuck in an endless loop in the options menu.

    • Alfreda S

      Date: 05/20/2024

      Ventra needs to be regulated by the government because they aren't honest. I've taken so many snapshots of my account as well as my students and different amounts seem to disappear from cards, without them being used. Also why would a student pay full fare if playing a game until 8 pm or traveling to school at 5 am. to make it on time, for class that starts at 6 am.If we care about students as well as parents. Ventra should be monitored for honesty.

    • Noah L

      Date: 02/28/2023

      This app has repeatedly chosen to not work for me. It appeared to have money on it but didnt work on the bus, making me use my debit card. It charged 5$ to my card for a $2.25 ride. They sent a Ventra card, but it didnt function. I had to break it in half. Now this morning I attempted to log in but it wouldnt work, Id push keys but other letters were written, and a bunch of errors came up. The bus drivers are nice but the app is continuing to malfunction for no reason. I am very dissatisfied.

    Cubic Transportation Systems is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.