About
Overview
Cross Border Xpress
2745 Otay Pacific Dr
San Diego, CA 92154-7410
See Hours
| Monday | Open 24 Hours |
|---|---|
| Tuesday | Open 24 Hours |
| Wednesday | Open 24 Hours |
| Thursday | Open 24 Hours |
| Friday | Open 24 Hours |
| Saturday | Open 24 Hours |
| Sunday | Open 24 Hours |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 4/9/2025
Years in Business: 11
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB, Mountain West & Pacific Southwest
- BBB File Opened:
- 3/9/2018
- Business Started:
- 11/10/2014
- Business Incorporated:
- 11/10/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Otay-Tijuana Venture LLC
- CBX
- Business Management:
- Ms. Karina Luna, Customer Experience Manager
- Mr. Jorge Goytortua, CEO
- Mr. Rigoberto Nieto, Digital Marketing Specialist
- Ms. Frida Fernandez, Complaint Contact
- Mr. Luis E Hernandez, Customer Support Leader
Additional Contact Information
- Principal Contacts
- Mr. Jorge Goytortua, CEO
- Mr. Rigoberto Nieto, Digital Marketing Specialist
- Customer Contacts
- Ms. Karina Luna, Customer Experience Manager
- Mr. Rigoberto Nieto, Digital Marketing Specialist
- Mr. Aldo Garcia, Customer Support and Service Agent
- Ms. Frida Fernandez, Complaint Contact
- Mr. Luis E Hernandez, Customer Support Leader
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Payment methods
- CBX accepts cash and credit cards.
- Refund and Exchange Policy
- All CBX Ticket sales are final. No refunds or credits apply, even if a high season ticket is used during regular season or low season or if a regular season ticket is used during low season, or a passenger misses their flight due to delays in airline queues, immigration, customs or any other type of inspection, or if their flight is cancelled. Requests for refunds of CBX tickets purchased from airlines (whether from Volaris, Aeromexico or Viva Aerobus) must be made directly with the airline that sold the CBX tickets, and such refund requests are subject to airlines’ specific terms and conditions.
- Business Categories
- Transportation, Airport Transportation, Travel Services, Airport, Airport Parking Reservations
Latest Reviews
Jorge F
"Quick and easy ,good customer service It makes your travel experience better"
Luis S
"Outstanding Supporting team at CBX. My experience was smooth and wonderful." ... Read full review
Francisco J G
"I go to REMOVEDat least two or three times a year and having the CBX makes my trips a lot easier and convenient, before this excellent bridge was built crossing the border between the REMOVEDand Mexico was always a hassle. We always recommend the CBX to our Family and Friends especially because it's very Safe and they can save money on their airplane tickets like we do." ... Read full review
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