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Average of 469 Customer Reviews
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Review fromFaith R
Date: 06/11/2025
1 starThis site is misleading. They claim to provide all the information about a person, but in order to access licenses, finances and assets They want more money. All the information that They do provide is available without a membership. This is a scam.Truthfinder
Date: 06/12/2025
Dear Faith, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded Ms. ******** account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromAS A
Date: 06/10/2025
1 starIts criminal to publicly list my details. I found all of my contact details including my elderly parents.Truthfinder
Date: 06/11/2025
To Whom It May Concern:TruthFinder is a public records search engine that gathers and displays public records in a clear and informative report. The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers and other sources of public data. While we cannot remove specific records from a report, we do provide all consumers the option to remove their entire background report from our site. In order to suppress your background report from appearing on TruthFinder and affiliated people search sites, you must access the Suppression Tool located at this link: *************************************************, then select ************************** and Manage My Suppression Rules. You will be required to provide and validate some identifying information first. This is necessary so that we can match your information with a corresponding record and confirm that you are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use,************************************************. Your request to remove your background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and USSearch.com.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromRyan H
Date: 06/05/2025
1 starGet your wallet ready. I had to give 1 starTruthfinder
Date: 06/06/2025
Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromCory V
Date: 06/02/2025
1 star******************** site ever. A database search that takes more than a 10th of a second means its a scam. ****** can search the entire internet in thousandths of a second, but ****** validly believe it takes takes 15 minutes for them to search a simple person database. I have a bridge to sell you in ********. It's a scam to create the illusion you've already wasted 15 minutes of your life to fet the report, so you might as well buy it Seriously, the first ****** search company that gives an instant response, uses a 3rd party company for payment (so we know they arent just harvesting my data to sell) and charges a reasonable single time report fee, will het my business. This is just ridiculous.Truthfinder
Date: 06/04/2025
Dear ****,Thank you for getting in touch. We appreciate your feedback. We understand the frustration with the time spent during the report-building process. This preview sequence is designed to help users understand the types of information that may appear in a full reportnot to delay or mislead. That said, we recognize it may feel lengthy to some visitors, and were actively reviewing ways to improve the experience.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJames L
Date: 06/02/2025
1 starA scam. They keep you on their site as long as possible, clicking through ridiculous pop-up boxes, agreeing to various statements, all to try to gain your credit card info.Truthfinder
Date: 06/03/2025
Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMark H
Date: 06/02/2025
1 starThey make you spend 20 minutes with loading bars promising a free website. Once you sit through the 20 loading bars they say you cant access anything without their membership. Waste of time and why would the BBB review them ? Just take down an obvious scam.Truthfinder
Date: 06/03/2025
Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromBrian G
Date: 05/31/2025
1 starA bunch of ********. F*** this rip off company. They are horrible and are simply trying to get your credit card #Truthfinder
Date: 06/02/2025
Dear ***** ******,We understand your frustration and appreciate the opportunity to clarify your concerns.After thoroughly reviewing our records, we were unable to locate an active account under your name, and we can confirm that no charges were ever billed to you. Please know that TruthFinder has safeguards in place to ensure that users are not charged without full and informed consent. All billing details are clearly disclosed prior to the submission of any payment information, and users must actively check a box agreeing to these terms before any payment can be processed.Our registration process is designed to be transparent and secure. Additionally, a confirmation email is sent for all transactions made on our site to ensure that our users are fully aware of their purchase.If you believe there may have been any unauthorized activity or need help reviewing your information further, we would be happy to assist. Please do not hesitate to contact our customer care department at ************. We are available during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) daily, including weekends. (Holiday hours may vary.)Sincerely, TruthFinder Customer Support TeamReview fromJulie N
Date: 05/31/2025
1 starIn checking our listings for accuracy, we found the information wildly incorrect.Truthfinder
Date: 06/02/2025
Dear ***** ******,Thank you for your feedback. We're sorry to hear that the information in the report did not meet your *************** disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.We have confirmed that the account has been canceled and all memberships associated with it have been fully refunded to the original payment method. No further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) daily, including weekends. (Holiday hours may vary.)Sincerely, TruthFinder Customer Support TeamReview fromRandy F
Date: 05/29/2025
1 starTruthfinder did not live up to the expectations set by its advertising. I registered and paid for a monthly subscription on their site, which claims to provide Warrant Searches; however, I could not find any arrest warrant search tool on their platform. Furthermore, all individual records available on that site consist of the same public information that can be found on platforms like ******** and ******, which makes me question the website's effectiveness. When I contacted TruthFinder to express my disappointment, they explained that arrest warrants or criminal records are classified as public records, but this does not ensure that the information will be accessible to third-party services like TruthFinder. ************* offices have different regulations from state to state, and even from county to county, which can restrict our access to certain information, even if it is available elsewhere online. --- I was hoping to obtain a refund because TruthFinder failed to deliver the service I was looking for; instead, I only received an apology for the inconvenience. Consequently, I had to cancel my subscription. If you are trying to find someone, save your money, as the best alternative is to use ****** or ********.Truthfinder
Date: 06/02/2025
Dear *****,Thank you for sharing your feedback. Were sorry to hear that your experience did not meet your *************** disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or limitations in available records may occasionally occur. This is particularly true for sensitive records such as arrest warrants, which are classified as public records but may not always be accessible due to variations in state and county-level reporting practices.We can confirm that your account has been canceled and a full refund has been issued to the original payment method used to enroll. No further charges will be incurred.If you have any further questions, please dont hesitate to contact our customer care department at ************. Were available from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time), daily including weekends. (Holiday hours may vary.)Sincerely, TruthFinder SupportReview fromMaureen B
Date: 05/26/2025
1 starThey list themselves as a free site, but after spending 15 minutes or so in site, they ask for credit card for a very expensive people finder site.Truthfinder
Date: 05/27/2025
Dear *******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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