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Average of 495 Customer Reviews
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Review fromLiz M
Date: 03/08/2024
1 starTruthfinder is nothing but a scam as I paid $30 and they gave me no more information than what I had found by doing my own online researches and doing it for free they charge for anything extra that *** come up on the report that should actually be included in it for $30 but yet they want to nickel and dime you to death and still give you nothing more than what you can find on your own don't waste your time with these kinds of scams
Truthfinder
Date: 03/11/2024
Dear *******************,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.Lastly, we have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromChantal E
Date: 03/04/2024
1 starFirst of all I am very disgusted with truth finder they said something that was a complete and total lie about me I want their contact information I want to know how they got the information when it's based on a lieReview fromGlenn B
Date: 03/04/2024
1 star************* Once they get your email they will hit you daily with dozens of popups. An emailed complaint to them was returned with directions to find how to unsubscribe. It took several screens but I finally found it but it didn't unsubscribe. I have emailed back and they refuse to remove my email from their system. Most if not all of what they want to charge exorbitant fees for can be found for free. In the strongest of recommendations I suggest you do not enter the rabbit hole that is TruthfinderTruthfinder
Date: 03/06/2024
Dear *****,Pursuant to the TruthFinder privacy policy, by submitting your email address via our site, you consented to receive emails from TruthFinder, our affiliates, and third parties concerning promotional offers unrelated to TruthFinder. Customers may opt out of receiving these email messages at any time by clicking on the Unsubscribe link at the bottom of each email. We have unsubscribed your provided email address from receiving emails from TruthFinder. If you used a different email address to interact with TruthFinder, please provide that email address so we may investigate your concerns further.TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportTruthfinder
Date: 03/06/2024
Dear *****,Pursuant to the TruthFinder privacy policy, by submitting your email address via our site, you consented to receive emails from TruthFinder, our affiliates, and third parties concerning promotional offers unrelated to TruthFinder. Customers may opt out of receiving these email messages at any time by clicking on the Unsubscribe link at the bottom of each email. We have unsubscribed your provided email address from receiving emails from TruthFinder. If you used a different email address to interact with TruthFinder, please provide that email address so we may investigate your concerns further.TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromSonia C
Date: 02/27/2024
1 starThe info they give is basic, I canceled subscription and it was still charging me for months, when i called they said there was never a cancellation initiated/processed. Not worth any of your money.Truthfinder
Date: 02/28/2024
Dear *****,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use the report as a starting point and perform any additional investigation you deem helpful for your purpose.When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Customers are able to cancel online from within their account, through our Customer Phone Support, or by sending an email to ******************************** After a thorough investigation, we have determined that no cancellation attempts were made through any of these channels. We can confirm that the subscription has been canceled as of February 27, 2024. We have refunded this account back to the payment option used to enroll except for the initial charge from July 29, 2023, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportTruthfinder
Date: 02/28/2024
Dear *****,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use the report as a starting point and perform any additional investigation you deem helpful for your purpose.When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Customers are able to cancel online from within their account, through our Customer Phone Support, or by sending an email to ******************************** After a thorough investigation, we have determined that no cancellation attempts were made through any of these channels. We can confirm that the subscription has been canceled as of February 27, 2024. We have refunded this account back to the payment option used to enroll except for the initial charge from July 29, 2023, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromCynthia H
Date: 02/24/2024
5 starsImpressive Company with integrity Concerned about legitimacy of use Security in obstructing scammers Excellent customer service My personal experience over account being locked due to suspicious activity of which I was exonerated. Have used other information *************** Finder exceeds them all.Review fromRobert H
Date: 02/22/2024
1 starUSELESS! Makes you jump through a lot of hoops and waste a lot of time before finding out the charge for the service.Truthfinder
Date: 02/26/2024
Dear *************************,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromSusan B
Date: 02/21/2024
1 starDO NOT SIGN UP FOR THEIR PACKAGE. It is almost impossible to cancel. I have go to their website and cancelled twice and I was still be charged 28 dollars a month. When I called their customer service they said that I only cancelled a small portion of their service. Very, very misleading website. Not an ethical company at all! Would never recommend it!Truthfinder
Date: 02/22/2024
Dear *****,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromVicki L
Date: 02/21/2024
1 starHOW CAN BBB GIVE THIS BUSINESS AN A+ RATING? Waste of money.Truthfinder
Date: 02/22/2024
Dear *****,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.Lastly, we have issued a reversal to this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromRobyn E
Date: 02/20/2024
1 starDuring a ****** search to find my county clerk's office to look up a case number, I see a link that says Free Court Records Search | Just Enter a ************* Now Public ************** *********************************** court records I clicked on it and landed on Truthfinder, so after 5 min or so of waiting for my free report and reading several warning labels of false information that stated "You may be shocked to see ***** has several criminal and federal criminal cases". I got to the page before I could view this report but I had to pay ***** first. So they lied about being free initially, so I wonder if a company that has to trick you to get to their website is worth paying for to find the truth?Truthfinder
Date: 02/21/2024
Dear *****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Our prices are set to reflect the value we believe we offer with our Unlimited Report memberships. However, we have a free mobile app that allows Unlimited Lite Person Report searches, five free Email Report searches, and five free Phone Report searches. To download our app, open your ****** Play Store or Apple ********* mobile application and search for 'TruthFinder.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromSandy C
Date: 02/19/2024
1 starI would not trust this site at all. Half of the information is wrong. Yes, they do put in tiny writing that the information is not 100% accurate, not updated, etc. This should tell you, truthfinder is not "the truth", only a few and very few information is correct. I don't recommend this at all.Truthfinder
Date: 02/21/2024
Dear *****,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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