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Average of 496 Customer Reviews
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Review fromAshley L
Date: 11/09/2024
1 starWhat a waste of my time you wait to hopefully see your report and you guys are even offer any kind of deal other ***** a month basically I want you to remove my name of your website that is what I was appending to do bc I haven't ever lived in ********, ** or ****** ** so therefore I wanted to see what other information you company was falsely putting out there about me. I FEEL there should be a law against company's like this especially when they don't have the truth about a person it could cause someone a look of grief and turmoil I. There relationship if you are truthful and your company doesn't really have all the correct information. Well thanks for wasting my hime. I bet you go update my information now so this is just wonderful. Again I want my name and information off your website you don't have my permission .
Truthfinder
Date: 11/11/2024
Dear ******,TruthFinders information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use ******* suppress your public data on our and our affiliated websites, please navigate to the suppression tool at ************************************************* and select *********** Tools followed by Suppress Your Background Report to initiate the process.If you need additional assistance, please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMonique R
Date: 11/05/2024
1 starI would not recommend this company. I went with them for background checks because I had heard that they were "the best". However, after using people that I knew had records as a test, TruthFinder did not populate any results stating such. It's been a frustrating waste of money.Truthfinder
Date: 11/06/2024
Dear *******,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.Lastly, we have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromNu X
Date: 11/01/2024
1 starHORRIBLE!! Signed up for the membership services and cancelled the membership after 2 months. I was continued being charged for an additional 5 months. ******** services refuses to refund 4 of the 5 months I was charged for. SCAM SCAM SCAM!! Stay away!!!!Truthfinder
Date: 11/04/2024
Dear Nu,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromTyler R
Date: 10/30/2024
1 starWorst possible setup for a service like this. To wait 15 minutes for the reports to load only to find out that it is outrageously expensive to actually view the report. This is a disgrace.Truthfinder
Date: 10/31/2024
Dear *****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMichael B
Date: 10/29/2024
1 starDefinitelt a scam, there are like 3 charges you have to cancel separately . I literally got my report, which was all info I can find for free, immediately canceled and was still charged *****. Don't use this place, save your money.Truthfinder
Date: 10/30/2024
Dear *******,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Review fromDean V
Date: 10/28/2024
1 starLied on the advertising, claimed it was free. Wasted my time. Lied on their website said they had A rating on BBB.Truthfinder
Date: 10/29/2024
Dear ****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromAnon S
Date: 10/26/2024
1 starThis website pretends to be a legitimate business but is really a scam. After searching for someone who I know was a *********, as his victim, all I wanted was to find his criminal history. Instead, the truth finder website took about 45 minutes to "download" his entire profile after asking questions I had no interest/knowledge of. Then of course I get to the payment page, where I need to pay $30 to find out what should be public record. I am extremely disappointed. You're better off searching on your own.Truthfinder
Date: 10/29/2024
Dear Anon,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromShauna D
Date: 10/22/2024
1 starIt is a scam. The information your initial payment provides is wrong and then they nickel and dime you for what should already be in the report. Do not use them .Truthfinder
Date: 10/24/2024
Dear ******,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromKate g
Date: 10/21/2024
1 starWould NOT recommend! Was useless in finding any more information than I could find in my own. I canceled my subscription only to be billed two more times. When I called (since there is no easy way to cancel) they said I had only cancelled the *** downloads and data monitoring. It was NOT clear there were 2 parts to the subscription and my cancellation only canceled the $3.99 a month not the $28.34 charge. Bait and switch!! And I should have been more diligent in monitoring the charge.And then was asked if I would like reverse email lookup subscription NO THANKS!!Truthfinder
Date: 10/22/2024
Dear ****,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.We have cancelled all memberships and issued a reversal to this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromGary T
Date: 10/20/2024
1 starAsked me 1000 questions maybe wait **************************** $30 for information that was already available onlineTruthfinder
Date: 10/22/2024
Dear ***,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.After a thorough investigation, we were unable to locate an account with the information provided. In order to meet these expectations, we request all applicable information listed below:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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