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          Truthfinder has 1 locations, listed below.

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            • Truthfinder

              2534 State St # 473 San Diego, CA 92101-1316

              BBB Accredited Business

            Business ProfileTruthfinder

            Searchers of Records
            BBB accredited business

            Additional business information

            Pending Government Action:
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            Federal Trade Commission v Truthfinder

            The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

            On September 11, 2023, the Federal Trade Commission filed a Proposed Stipulated Order for Permanent Injunction, Civil Penalty Judgment, and Other Relief against Truthfinder. Charges filed allege the business is in violation of federal law prohibiting deceptive and unfair acts or practices in the promotion and sale of background reports.

            The matter is pending.

            Contact Information

            2534 State St # 473

            San Diego, CA 92101-1316

            Visit Website
            (855) 921-3711

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.47/5

            Average of 544 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            402 complaints closed in last 3 years

            169 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/23/2018

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. 

            Business Details

            Location of This Business
            2534 State St # 473, San Diego, CA 92101-1316
            BBB File Opened:
            8/14/2015
            Years in Business:
            20
            Business Started:
            7/26/2003
            Accredited Since:
            7/23/2018
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Truthfinder.com
            Related Businesses
            Business Management
            • Mr. Steven Grey, CEO
            • Mr. Blake Altice, Manager
            Contact Information

            Principal

            • Mr. Steven Grey, CEO

            Customer Contact

            • Mr. Steven Grey, CEO
            • Mr. Chris Eckstrum, Director of SEO
            • Mr. Sach Barot, CFO
            • Mr. Matt Frank, Chief Legal Officer
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            402 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/15/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            Remove my information from your site. The suppression center is full of discrepancies and I always get some sort of error message when I try to opt out. **************************************************************************************************************************************************************************
            Read More
            Read 401 More Complaints

            Customer Reviews

            544 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Terri W

            04/22/2024

            Free? I don't think so. After waiting a long time for report gathering if my free report, I am presented with a pay demand. What ca possibly be considered free about that?

            Truthfinder Response

            04/25/2024

            Dear *****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
            Read 543 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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