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Business Profile

Memory Support Services

Minder Memory Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Memory Support Services.

Reviews

Customer Review Ratings

2.67/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromAnna H

    Date: 10/29/2024

    5 stars
    I am very thankful for this ********* who helped us get in for a fast appointment and processed everything very quick,I called over 15 places to get my child tested for autism it was over a 6m wait to get in with other dorctor offices, Everyone on the team was very kind and amazing , everything was easy to understand and any questions I had where answered fast . The report was ready with in 7 days with out having to wait months .
  • Review fromAlison G

    Date: 10/23/2024

    1 star
    I was called by the company to get my insurance information (even though I was referred by my doctor). I had to take a 3-minute assessment and asked the employee to wait on the phone while I was on the phone in case she had any questions. In the "assessment" the concierge fee came up and I told her that it felt like a shake down. I got an email which it said they take my insurance but in order to make an appointment I had to pay either $299, $199 or $99. I called my doctor to register my disappointment with this requirement and they stated that they are no longer referring patients to the company because of the concierge ****** felt like a scam and from what I am reading, most likely is.
  • Review fromConnie D.

    Date: 06/06/2024

    2 stars
    I had found so much positive information about them all over the network that I thought they were the best solution. However, I found out differently. On there website they say they take my insurance but when it came time o pay they told me they dont take my insurance when it said they do so I wanted to try them out anyways the first person I talked to told me I would pay *** which was ****** I said okay. When I talked to the second person he wanted another 400 dollars more but I wouldnt pay. So I only paid the first half of the 527. Then we did the evaluation. I couldnt remember a few things overall I did pretty good with what they gave me. My main problem is remembering what people say. And what I read I dont comprehend that. And I dont remember dates and time. When they gave me my results they told me I was lazy in answering part of the evaluation and that is totally untrue. I did my best. And they didnt even send my test back to understand what I did. They just wrote it out explaining what I need to do to improve. I didnt getting any help from them like I figured I would costing so much. My psychiatrist could have asked me those questions and I could have saved so much money. They are based online. But ********* is there main base. I really wouldnt spend my money on them like people do *** the rates on ****** and web md and other places. They werent even rated in Better business bureau which says something

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