Jewelry Stores
Alexa KelleyAbout
This business has 1 alert
Important information
- Advertising Review:On September 19, 2024 BBB requested Alexa Kelley to modify, substantiate or discontinue a claim made on their website (https://www.alexakelley.com/pages/faq) that reads:
“*Processing and shipping times are only an estimate. Please allow up to 2 weeks for processing during launches, restocks, and major sales due to high order volume.”
Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 1 of the Code states that advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
As of October 8, 2024 the business has not responded to BBB's request.
About This Business
Business Details
- BBB File Opened:
- 4/27/2023
- Business Started:
- 4/19/2021
- Type of Entity:
- Sole Proprietorship
- Business Management:
- Ms. Alexa Tavano-Kelley, CEO
Additional Contact Information
- Principal Contacts
- Ms. Alexa Tavano-Kelley, CEO
- Customer Contacts
- Ms. Alexa Tavano-Kelley, CEO
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Business Categories
- Jewelry Stores
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.