About
Overview
Stella Moving & Delivery San Diego
San Diego, CA 92111-6402
BBB Accredited Since: 5/2/2023
Years in Business: 6
Payment methods:
PAYMENT OPTIONS:
Deposit - $75.00 (deductible from the final bill)
Credit card processing fees - 3.5%
We DO NOT accept personal checks |Cashier's Check |Money Order| Venmo |Pay Pal| ZelleBBB Accreditation & Rating
About This Business
Stella Moving & Delivery provides residential and commercial moving and labor services in San Diego, CA, Southern California, and surrounding areas. Whether you need our moving services for a large residential move or extra labor help, you can rely on us.
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 8/26/2019
- Business Started:
- 12/19/2018
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- Stella Moving & Delivery
- The Remarkable Movers
- Business Management:
- Mr. Arslan Turganov, Operations Manager
Additional Contact Information
- Principal Contacts
- Mr. Arslan Turganov, Operations Manager
- Customer Contacts
- Mr. Arslan Turganov, Operations Manager
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- CAL-T MTR0191958
Additional Information
- Refund and Exchange Policy
STELLA MOVING & DELIVERY is a valued, mutually trustful, and ethical relationship. We did not charge reservation deposits for many years and required a common courtesy on the customer's behalf to give us advanced notice of cancellation or rescheduling. Unfortunately, we have experienced a sharp rise in last-minute cancellations in the past several months.
Stella Moving & Delivery is not different from many other small businesses in California and has certain expenses associated with last-minute cancellations. Lost opportunities, paid wages, fuel, and vehicle amortization are examples of the losses we experienced when customers chose not to move at the last minute or didn't open the door upon arrival. Unfortunately, after analyzing our losses, we concluded that we could not continue absorbing these expenses and created a Refundable Reservation Deposit to ensure we are protected against these losses. Please carefully review our Reservation Deposit, Cancellation, and Rescheduling policies below to familiarize yourself with them:
A reservation Deposit – Is required for each move. After receiving a reservation request, our agent will e-mail you a deposit invoice to submit a one-time payment to secure your moving date. The deposit amount will depend on the complexity of the move and the number of movers ordered. Deposits are fully refundable if the cancellation notice is submitted in writing 72 hours before the actual move.
Cancellations – To receive a full refund of your reservation deposit, please submit a cancellation request in writing using our simple electronic contact form at least 72 hours before the moving date.
Re-Scheduling – We strive to provide flexibility to our customers. Rescheduling requests are honored only after a telephone conversation with our agents at least 72 hours before moving and are subject to crew availability and pricing changes.
- Other Resources
- Contractors State License Board (CSLB)
9821 Business Park Drive
Sacramento CA 95827
Phone Number: (800) 321-2752
http://www.cslb.ca.gov
More Resources
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