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Business Profile

Computer Software

GoSite

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for GoSite's headquarters and its corporate-owned locations. To view all corporate locations, see

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GoSite has 2 locations, listed below.

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    • GoSite

      3111 Camino del Rio N Ste 1300 San Diego, CA 92108-5750

    • GoSite

      2815 Camino del Rio S Ste 300 San Diego, CA 92108-3817

    Customer Review Ratings

    1.31/5 stars

    Average of 13 Customer Reviews

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    Review Details

    • Review fromJay T

      Date: 08/31/2023

      5 stars
      I have had my *** and downs with gosite but I have also realized that digital transformation is really really hard and there are a lot of parts which means things can go wrong if you your not vigilant and learn how everything works. My technical knowledge is limited and I barely have enough time to run my business let alone keep track of how my business appears across the web and responding to reviews, etc, What I didnt know is that there are hundreds of directories that just publish your business info with what ever information they have which in my case was wrong. I had numerous customers calling an old number and lost a lot of business. At first I thought it was gosites fault and ripped into their customer service folks pretty hard and really felt bad about it because he was really patient with me and took the time to explain what was happening. After I realized that I was in the wrong and all they were trying to do was help me solve the issues - which they did - and I cant think gosite and their customer service team enough because once everything got fixed my business and my customers were able to easily find me online and started texting me like crazy. If your phone isnt ringing then yes because your customers are trying to text you. If You dont have text messaging your sol. I cant thank the folks at gosite enough for helping me get digitally organized and dealing with my incompetence. It takes some real dedication and genuine people to help the ********************* with all this digital infrastructureso if youre a business owner that needs a real solution with real people I recommend gosite. I suggest learn more about what digital transformation really means before you embark on the project yourself because after you understand how much is involved you will be glad you went with gosite because they can handle it all. Thank again for helping my business - I hope this review helps others make the right the choice. ***
    • Review frommj K

      Date: 08/11/2023

      1 star
      I stopped working with Gosite and two years later they are hiding my reviews and not allowing it to go on site. I am trying to reach out to them, and they are not responding. There is no way I can reach out to customer service and even chat does not work. Really awful company. Be aware!!
    • Review fromJohn K

      Date: 08/15/2022

      1 star
      This company is full of c*** Cant get hold of customer service. Want to cancel my subscription but all they do is send me emails.

      GoSite

      Date: 08/30/2022

      Hi ****, thank you for your feedback. We are sorry that this has been your experience with GoSite. It was an uncommon instance and we are pleased that we were able to reach out to you. Nonetheless, your feedback is highly important to us as we strive to improve our products and services daily.At this time our Representatives are in constant communication with you to ensure that things will be resolved. Rest assured you and your business are important to us.

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