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Business Profile

Computer Software

GoSite

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

This profile includes reviews for GoSite's headquarters and its corporate-owned locations. To view all corporate locations, see

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GoSite has 2 locations, listed below.

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    • GoSite

      3111 Camino del Rio N Ste 1300 San Diego, CA 92108-5750

    • GoSite

      2815 Camino del Rio S Ste 300 San Diego, CA 92108-3817

    Customer Review Ratings

    1.33

    Average of 12 Customer Reviews

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    Leave a Review

    Review Details

    • Jeffrey b

      Date: 08/06/2025

      Have you go site for years one day my webpage is disappeared. On exiting the platform theyve charged me for over 30 days of services.

    • James S

      Date: 08/05/2025

      They did not have a -10. They said they were revamping my website, They never did. When I called and said I was canceling, they said they were ready to revamp. TOO LATE. What was really AWFUl, I had to work with ***** *****. She kept making excuses and delayed the transfer for 2 a long time and still they were charging me. After a long extended period of time I called and she was off. I spoke with someone else and he go the transfer done in 1 business day. She was continuing this on for over a month. If you are planning on going with this company I would never work with her. Just past experiences.

    • Joe W

      Date: 04/03/2025

      How y'all just going to steal $800 from my boss?! He went to cancel and no one told him that he had to cancel both websites, so common sense is to cancel one and thats it. On top of that yall wont ever answer the phone and when you do finally answer, its a oh we will have someone who can help give you a call back. Worst place in the world to get a website from. Then cant even buy the domain because yall wont ever give someone a straight up answer. Horrible horrible horrible

    • Dean H

      Date: 02/13/2025

      Don't Just don't. ***************. Zero qualified people to help No idea how to help when or of they EVER call u back

    • Alfonso M

      Date: 01/02/2025

      Hice un contrato mensual por 75 dolares y al tercer mes me cobraron 100 dolares sin mi autorizacion, les pedi una explicacion y que me devolvieran el dinero y tambien pedi que se cancelara el servicio , no me hicieron caso y volvieron a cobrar los 100 dolares de nuevo, en mi opinion *** un pesimo servicio y te roban a la primer oportunidad que tienen, me dijeron que mi website estaria listo en dos semanas y cuando les cancele me dijeron que tenia que esperar resultados hasta los tres meses, o sea que mienten y te roban!! Saludos * **** quien fue el que me convencio para aceptar sus servicios, eres bueno para engaar a la gente que necesita de un servicio como este!!

    • Humam T

      Date: 06/19/2024

      GoSite customer service contacted me early this year and offered me to create a website and they will advertise it and I would get a lot of customers/clients and that will cost $120 per month but they charged me $150 per month and I didn't get customer. I contacted ********************** to cancel my account mid May 2024 and they said that they will not charge me anything, but in June when I checked my bank account, they charged me again $150. I contacted GoSite and they said that they charge me for this month but they will not charge me next month. they are a scam. I contacted my bank to block their company from charging me anything.

      GoSite

      Date: 06/24/2024

      Thank you for taking the time to share your feedback with us. We understand that the cancellation process can be a critical moment in your experience with GoSite, and we strive to make it as smooth as possible.Please remember that as mentioned during the cancellation process and outlined in our Terms of Service, there is always a final invoice issued. This final bill is not an indication of ongoing charges but confirms the completion of your subscription as per the payment due within 30 days of your cancellation request. This ensures all services are settled as agreed upon.Our cancellation policy is designed to protect both our clients and our service integrity. It ensures that there is ample time for businesses to transition their processes safely without abrupt disruptions. Additionally, we take steps to verify the owner's identity before cancellation to prevent unauthorized changes, maintaining security for your business operations.We regret any inconvenience you might have experienced and are here to ensure your final interactions with us are satisfactory. If there are any discrepancies in your final billing or if you need further assistance, please don't hesitate to contact our support team directly at ************ (select option 2). Our goal is to resolve your concerns promptly and efficiently.We appreciate your business and the opportunity to serve you. Should you choose to use our services in the future, we look forward to welcoming you back with the highest level of support.

    • Shevonda E

      Date: 05/06/2024

      If I could give GoSite less than a 1 for a review I would. They are absolutely useless but like another customer wrote, "they got their money!" To make matters worse, they deactivated my website which they did NOT create! I already had a website which I purchased the url through GoDaddy and had an independant contractor develope my website. I agreed to partner with GoSite because they said they could help manage reviews to ensure my SEO presence was better and my business would populate more in searches which they did not. I had several issues with them over the time I had my subscription and realized it was just a flat out waste of money. When I contacted them about ending my subscription with them I was told everything would go back to the way it was initially only to have them completely deactivate my webpage! I'm furious and I'm waiting to hear how they're going to undo this mess.Anyone considering working with this organization... BE ****!!!! I can not express my disdain enough. I would hate to see another small business be taken advantage of.

    • FIX IT FRED H

      Date: 05/02/2024

      WORST!!!! I'VE TRIED CANCELING THEM FOR 3 MONTHS AND I CANT SEEM TO HAVE THEM DO SO. I'VE ALREADY CALLED MY BANK SO THERY CANNOT WITHDRAW ANY MORE MONEY FROM MY ACCOUNT. SERIOUSLY DO NOT GO WITH THEM. THE OTHER REVIEW IS TRUE. I HAVE ONLY GOTTEN MAYBE A DOZEN OF CLICKS.

    • Benton Scott E

      Date: 04/08/2024

      The worst company to hire for website service or help. I hired this company almost 6 years ago. The one and only reason that I havent fired them is because they hold your website hostage when you leave. In my case I had built this site myself before hiring Gosite. Its not theres to claim so there no reason for me to have to jump through hopes to get it back the 3 or 5 times Ive tried to leave. This is a company that I have a hole list of things that has happened under their watch. My security certificate had lapsed or something so customers would go to be website and get a warning to turn back because ****** couldnt verify me or something to that extent. Too many times to count people were trying to contact me on the contact form on my website and try to send the form and the form wouldnt send. Im talking about something so basic to fix. If you go to my website right now at PoolServicemd.com you can judge for yourself whether you would hire this company or not. Ive emailed them no less than 3 times the past two weeks to get into my website and fix the atrocity that it is and no one has responded. So there it sits in all its GoSite glory. Please go visit my website I beg you. I was told a couple weeks ago that I would get a complementary website refresh if I paid a $125.00 to restart my service after I had fired them. Its been over two weeks in a very critical time of the year for me and no refresh. But they got there money right. It really is the worst company ever. Please make a better decision than these guys. ****** gives everything these guys charge you for. Gosite is a redundant service if you use ****** Buiness properly.

    • Natalie M

      Date: 02/24/2024

      I am a startup handyman company in very early months. I am broke and go site has done nothing to my online presence. I have had 9 clicks to my site. all were me i am pretty sure since it took almost 3 months to get them to get the site correct (typos, pictures, everything was tedious) still dont like look of the page but its tolerable. I am ready to cancel and really no big loss especially after they jacked the price up. I am super ****** at the waste of money and absolutely no customers. Thanks for wasting my time and money go site. You fail.

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