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Business Profile

Call Center

Intelicare Direct, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Call Center.

About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Federal Trade Commission v Intelicare Direct
    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.



    On October 11, 2023, Intelicare Direct, LLC into a Stipulated Order for Permanent Injunction, Civil Penalty Judgment, and Other Relief with the Federal Trade Commission. The Order settles allegations that the business participated in deceptive and unfair acts, or practices in the promotion and sale of background reports. Under terms of the Order, the business was ordered to a fair credit reporting act monitoring program, prohibit business activities, prohibit misrepresentations to consumers regarding covered reports, injunction concerning misrepresentations in violation of section 5 of the FTC Act, required disclosures for unexpected material connections, monitoring of endorsers, and must jointly and severally pay a civil penalty in the amount of $5,800,000. The Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.



    This action is final.

About This Business

This company offers call center services to businesses.

Years in Business: 13

Business Details

BBB File Opened:
12/20/2013
Business Started:
6/11/2012
Business Incorporated:
5/31/2013
Type of Entity:
Corporation
Business Management:
Ms. Angie Mejia, Finance Analyst

Additional Contact Information

Principal Contacts
Mr. Joey Rocco, Founder
Customer Contacts
Mr. Joey Rocco, Founder
Mr. Matthew Vallejo, Head of Call Center Operations
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Business Categories
Call Center

More Resources

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