Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Auto Star Motors, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Star Motors, Inc.

      4625 Auburn Blvd Ste A Sacramento, CA 95841-4215

    • Auto Star Motors, Inc.

      1761 Fulton Ave Sacramento, CA 95825-2462

    Business ProfileforAuto Star Motors, Inc.

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Star Motors, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Star Motors, Inc.

        4625 Auburn Blvd Ste A Sacramento, CA 95841-4215

      • Auto Star Motors, Inc.

        1761 Fulton Ave Sacramento, CA 95825-2462

      Location of This Business
      4625 Auburn Blvd Ste A, Sacramento, CA 95841-4215
      BBB File Opened:
      6/20/2013
      Years in Business:
      12
      Business Started:
      10/11/2011
      Business Started Locally:
      10/11/2011
      Business Incorporated:
      10/11/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 49582 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

      These agencies may include:

      CA Department of Motor Vehicles- Occupational Licensing (DMV)

      8243 Demetre Ave

      Sacramento CA 95828

      (916) 229-3126

      https://dmv.ca.gov/wasapp/olinq2/

      Type of Entity:
      Corporation
      Business Management
      • Mr. Yuriy Karazhov, Owner
      Contact Information

      Principal

      • Mr. Yuriy Karazhov, Owner

      Customer Contact

      • Mr. Yuriy Karazhov, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      January 16,2018. I purchased a 2010 **** Transit connect. for *********. and also purchased the extra transmission warranty of ****. and it was for the life of the transmission. Today 01-04-2024 my transmission went out . I got my contract out, and tried calling them. number was disconnected, and the business isn't there any more. and they also charged me ****** for gap insurance, and ****** for ev charging station when it's not an electric vehicle. I'm very devastated that people take advantage of people.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      akram m

      1 star

      10/13/2022

      Is there anyway we can give them a ZERO star rating. After speaking with spineless, no confidence ******, ******** ***** who thinks he's in control of the dealership, when he can't control how to pour his cup of coffee, ********************** and the kingpin *************************** himself. The manager who promised me a partial refund, after a nice, resolute, professional phone call. After two weeks I got nothing from him nor a reply or update, so I decided to share my factual and accurate experiences with you about this dealership online. I even gave him ample opportunity to send me the check for $120.00 which is really nothing compared to the $4,100 i sunk into this car. I told him in exchange for the $120.00, I wouldn't leave a bad review, but he never sent it nor replied.And now, there is a new problem, it cut off, 4 times (turned off) while I was driving back from the grocery store tonight. This car, seriously spent more time with my mechanic than me. I can't make this stuff up, its all true, accurate, and factual.If you look up gaslighting in the dictionary, you will see a "family" portrait of the motley crew of the above people, especially ****** and *****. The lowlife ****** assured me the car is in good shape, but I am as of now $4100 into the car, after the $3910.00 I paid. *********, low confidence ******, had to keep asking his mechanic and faceless cowards around him questions about the car, process, selling, condition, etc. *********************** the cajones to take charge. Upon receiving this car, the rear view mirror fell off within 2 days, sun visors were held up by large black clips, the speedometer hasn't been working for about 2 weeks now, brakes were making noise loud enough to wake up the dead.****** also told me there are no leaks (check your recording Serg), and the bulk of the $4,100 went to repairing the leak, and its still leaking.I decided to buy this car online, and didn't see it until it was delivered to my home. Maybe I should've flown to see this car, b

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.