At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 1420 E Roseville Pkwy Ste 140-328, Roseville, CA 95661-3078
- BBB File Opened:
- 10/28/2016
- Years in Business:
- 8
- Business Started:
- 8/31/2015
- Accredited Since:
- 12/21/2016
- Type of Entity:
- Sole Proprietorship
- Business Management
- Dr. Dylan Trent, Owner
- Contact Information
Principal
- Dr. Dylan Trent, Owner
Customer Contact
- Dr. Dylan Trent, Owner
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/23/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shirley L
03/15/2024
Verified Real Estate Leads Response
03/18/2024
Hello *******,
Unfortunately we did not get any cancellation/refund requests from you. We only got a support request from you asking why does out system use a callback feature instead of providing direct phone numbers for lead, which was responded the same day.
As we can see, the 2 leads we sent you did not answer your initial call. We encourage our agents to make several attempts to contact a lead before requesting a credit for unresponsive lead. Once we accept a credit request, you get your next lead at no change.
As you have cancelled your account, and therefore we cannot replace unresponsive leads, we have refunded both charges back to your original payment method. Please allow 5-7 business days for your refunds to be processed by financial institutions.
Best Regards,
VerifiedRealEstateLeads.com Team
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