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Business Profile

Online Retailer

Red Fox Powersports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.5/5 stars

Average of 24 Customer Reviews

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Review Details

  • Review fromABRAHAM K

    Date: 08/09/2023

    1 star
    I ordered paid up front delivery was sent in a timely fashion. One delivery arrived it had been laid down there was body damage to the left side including front and rear turn signals broken panel and had a flaw to the paint on the gas tank. Company failed to send bill of sale and title so I had to order. There was no compensation no apology for delivery issues
  • Review fromBrittany R

    Date: 07/25/2023

    1 star
    If I could give less than 1 star, I would. Horrible customer service. No manual to assemble a scooter. Horrible response to questions. A part came damaged, and I had to pay for a replacement. It has been several months, and there is still no resolve on the issue. I was told the part would come in 30-40 days. Every time I reach out to ask for an update, I am told they will look into it, and then they will close the ticket.
  • Review fromAlex H

    Date: 07/20/2023

    5 stars
    I ordered a 150 cc scooter and it was freight delivered in 2 weeks. All paperwork came with it in the freight. DMV registered the next day.
    Scooter so far runs great and no issues.
    No instructions on the assembly but figured it out via youtube etc.
  • Review fromBill T

    Date: 03/16/2023

    1 star
    The scooter arrived with fasteners missing and a badly split fender. But the worst part of the experience was this: The pdf for final assembly had blank pages and when I contacted them about it they agreed it did. I requested another copy and it also had the same problem. I requested a physical copy of the information but they said the instructions I have are the only ones. I had to inquire several times about the pdf copy and physical copy before getting a response,almost a month total.
  • Review fromMr.justin W

    Date: 03/10/2023

    5 stars
    Perfect service will update when scooter arrives!! GREAT SERVICE. 5 STARS. 200cc Gas Moped Scooter Eagle 200cc Automatic CVT Engine, Big Wheel and Body
  • Review fromJane R

    Date: 03/06/2023

    1 star
    Miserable to deal with. Zero customer service...ZERO tech support...but they will tell you where YOU can buy the defective part...after having the tractor for 5 days...do not waste your time and money purchasing from these ppl ...they take your money and scam you in the end
  • Review fromRobert M

    Date: 03/04/2023

    1 star
    The 250 cc retro motorcycle is a good looking bike. I was seriously thinking of buying one. Has anyone purchased this particular bike with electric start
  • Review fromMarilyn E

    Date: 01/26/2023

    1 star
    Worst customer service ever. Please save yourself money and heartache. Don't do business with this company.
  • Review fromJulia G

    Date: 01/24/2023

    1 star
    Nothing but issues from shipping to customer service to loose nuts & bolts thrown in the box to no instructions or parts list to a seat with a burned off website to poorly partially assembled cart containing loose pieces/parts. I requested to be contacted. No has contacted me. This company needs investigated for false advertisement. In no way shape or form does the go-cart go 35 mph. This is by far the worst business EVER. I wish I would’ve seen some of these other reviews before wasting the money.
  • Review fromJames L

    Date: 01/12/2023

    1 star
    Thank ya'll for this important information.
    I was about to order 2 of these, one for me and 1 for my wife. Very thankful for your
    Insight. I'll look elsewhere now.

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