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Business Profile

Health Advocate

Solace
BBB Accredited BusinessA-Rated by BBB
Visit Website(240) 693-3281Write a Review

About

Overview

Solace

Redwood City, CA 94063-1514

View Service Area
See Hours
Operating Hours
6:00 AM - 5:00 PM
6:00 AM - 5:00 PM
6:00 PM - 5:00 PM
6:00 PM - 5:00 PM
6:00 PM - 5:00 PM
Closed
Closed

BBB Accreditation & Rating

Solace is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A-

Reasons for rating

  • 4 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.

BBB Accredited Since: 5/14/2024

Years in Business: 4

Products and Services

Alzheimer's Support, Cancer Support, Caregiver Support, Chronic Illness Support, Chronic Pain Management, Dementia Support, Disability Support, Elder Care, End of Life Care, Healthcare Navigation, Medical Billing Assistance, Multiple Sclerosis Support, New Diagnosis Guidance, Parkinson's Support, Patient Advocacy, Preventative Care Support, Stroke Support

Business Details

Local BBB:
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB File Opened:
4/12/2024
Business Started:
8/25/2022
Business Incorporated:
8/25/2022
Type of Entity:
Corporation
Alternate Names:
Solace Health, Inc.
Business Management:
Lyndsey Ausburn, Community Engagement Manager
Number of Employees:
10

Additional Contact Information

Customer Contacts
Lyndsey Ausburn, Community Engagement Manager
Social Media

Additional Information

Business Categories
Health Advocate, Platforms

Latest Reviews

  • Nunya J

    "I would leave 0 stars if I could. Sssssoooooo many promises about help and no out of pocket." ... Read full review

  • Cecil M

    "At first they seem to do a lot for you in till you get your bill and you see your being charged for 60 minutes of services when you had only 20 minutes and I got billed for a doctor's visit that I never went to and even a follow up and when I ask them to look into it they beat around the REMOVEDtotally ignoring you,then they just don't bill you for 1 service at a time they wait in till it adds up and hit you all at once,this is no way to do business they totally ripped my insurance company over billing them for services that wasn't render"

  • James Michael H

    "My experience with Solace Health has been nothing short of fantastic. From the very beginning, the staff went above and beyond to provide clear guidance and professional support." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.