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Business Profile

Health Advocate

Solace
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB
Visit Website(240) 693-3281Write a Review

About

Overview

Solace

Redwood City, CA 94063-1514

View Service Area
See Hours
Operating Hours
6:00 AM - 5:00 PM
6:00 AM - 5:00 PM
6:00 PM - 5:00 PM
6:00 PM - 5:00 PM
6:00 PM - 5:00 PM
Closed
Closed

BBB Accreditation & Rating

Solace is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A-

Reasons for rating

  • 3 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.

BBB Accredited Since: 5/14/2024

Years in Business: 3

Products and Services

Alzheimer's Support, Cancer Support, Caregiver Support, Chronic Illness Support, Chronic Pain Management, Dementia Support, Disability Support, Elder Care, End of Life Care, Healthcare Navigation, Medical Billing Assistance, Multiple Sclerosis Support, New Diagnosis Guidance, Parkinson's Support, Patient Advocacy, Preventative Care Support, Stroke Support

Business Details

Local BBB:
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB File Opened:
4/12/2024
Business Started:
8/25/2022
Business Incorporated:
8/25/2022
Type of Entity:
Corporation
Alternate Names:
Solace Health, Inc.
Business Management:
Lyndsey Aubsburn, Community Engagement Manager
Number of Employees:
10

Additional Contact Information

Customer Contacts
Lyndsey Aubsburn, Community Engagement Manager
Social Media

Additional Information

Business Categories
Health Advocate, Platforms

Latest Reviews

  • Diane C

    "They listen they care they They help. I love my advocate." ... Read full review

  • Martha K

    "My advocate is REMOVEDand she is the best ever! She always checks on me and my issues." ... Read full review

  • Andrea M

    "They wont ever give you a price for their services until after they are billing you and they bill you three months after the services So as a disabled person its possible to rack up hundreds of dollars of debt to them. Meanwhile, they advertise consistently that everything is free if you have REMOVEDIts a total scam on disabled and old people."

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.