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Business Profile

Drop Shipper Mailing Services

Jerry (001) - YASFBARA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Complaints

Customer Complaints Summary

  • 98 total complaints in the last 3 years.
  • 71 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2025

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i order a 2 piece ladies shorts with a jacket .The material was awful and the short were large but it was cut very small

    Customer Answer

    Date: 08/04/2025

    THE WEBSITE WAS ************************ I USED MY DEBIT CARD I DONT HAVE THE BANK STATEMENT

  • Initial Complaint

    Date:07/23/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered two shirts in size 2xl. The shirts came, very late, labeled as 2xl, and I could not even get it over my head. So I contacted support about a refund. they offered 2 more shirts free. I said no, you misrepresent the sizes so Id like my money back. No further communication after at least 4 or 5 attempts.

    Customer Answer

    Date: 07/23/2025

    The shirts were way undersized for a 2xl. I asked how to process a refund and they asked if I want 2 more free shirts.  I declined and asked for a refund again. i have emailed their customer support 4 or 5 times with no response there fore I am still seeking my refund. 

     

    Their 2xl size shirts are closer to a size medium and poor quality.  

  • Initial Complaint

    Date:06/26/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 16th, 2025 I ordered a outfit for my husband Anniversary gift we planned on wearing green to a function it took sometime to get the outfit I inquired was told ***** days but when the order came it was not the color I ordered the same day it arrived I notified SuitMens and asked about return and refund the return policy says you have to get the approval from **************** to do so. Since that time SuitMens has done everything except refunding my money and sending me the info to do a return they have stated I would have to pay to return or I can keep the outfit they would give me a discount towards another order, if I wanted to keep the outfit I would not have contacted their company they have done nothing except avoiding putting my money back on my credit card. I have attached pictures and some correspondence between myself and SuitMens to show what I ordered the dark green and what was sent a beige cream outfit plus their response to my inquiries their policy says 100% money back if not completely satisfied I thought they were a reputable company but apparently they are not I am requesting a full refund to my original form of payment. Thank you.

  • Initial Complaint

    Date:06/14/2025

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 2 pair of shoes 5-21-25 and received approximately 1 month later. The shoes didnt fit so I tried to reach out to start a refund process. Neither the email or phone number listed on site was active.

  • Initial Complaint

    Date:06/13/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction on 04/20/25 for $202.95.Item not received so I sent an email and was asked to patiently give them 2 more weeks. I received the item on 06/10/25, items were minuscule, several glass flowers broken.PayPal wants me to return for a full refund promised by the seller, at my own cost however the return address is an invalid address in *****. The return address on my package belongs to this person in **************** in **.

  • Initial Complaint

    Date:06/06/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We ordered a dress from a website called "TOPLK". The return address, however, is Jerry Yasfbara. The wrong dress was sent to us. There is no way to contact *****. Their email address doesn't work, there's no phone number, they don't respond to their contact form. How do we return this dress? It's not the one that we ordered. I have attached photos of the dress we ordered, the dress we received and the receipt. Here is a link to the dress we ordered: ********************************************************************************************************************************************************************************************************

  • Initial Complaint

    Date:04/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a package I did not order and got no other information on it

  • Initial Complaint

    Date:04/22/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** claims to be a simple delivery company however there is no way to contact JERRY YASFBARA at all in order to obtain a refund for shoddy merchandise.

    Business Response

    Date: 04/23/2025

    Hello there, 

    Thank you for reaching out.

    Wed like to clarify that we are not affiliated with ****** or with Jerry Yasfbara in any way. If your concern is related to a delivery or merchandise issue involving ******, we recommend contacting their customer service directly through their official website or support channels.

    If theres anything else we can help with, please dont hesitate to let us know.

    Best regards,

    Team Rewave 

  • Initial Complaint

    Date:02/23/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 2nd I ordered a pair of "leather pants" from Mongogirl Clothing off of TikTok for $30.79. The item received is totally different from what was advertised. I have been going back and forth with the merchant for a refund. I've requested information in order to return the order which they will not provide so I submitted the address from the shipping label received. I have also provided pictures to them of my issue with this purchase and requested a full refund, they will not refund my funds and only offered me 15% which is not an acceptable amount. In return they have ceased communication with me regarding. I have attached pictures of what I ordered and what I received. Thank You

  • Initial Complaint

    Date:01/10/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a "******** Whatever Box" from this company. Not only did i file an immediate discrepancy with my bank because after i placed my order I thought for sure it was a scam. I placed my order Dec 11 2024. I just received the package today January 10 2025. The "Box" was infact a bag. The contents were not worthy of a gumball machine item. Not even the supposed Hoodie. I am trying to now contact the company which has no contact info whatsoever except the address on the package itself. I would like a shipping label to return the items to wherever or whomever and also an immediate refund. I'm super angry about this 1 because it was suppose to be a Christmas gift and 2 because it took a month to come from ********** and 3 because the items weren't worthy of much of anything. I would also like this to be resolved in a timely fashion. Anything less would be unacceptable.

    Business Response

    Date: 01/16/2025

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell or any similar products on the photo. Our website, ***************************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    TL Ednel 

Jerry (001) - YASFBARA is NOT a BBB Accredited Business.

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