Business ProfileforCJM Association Services, Inc.

************************* from CJM Association force charged $10k restoration fee onto my account which should have been covered by the association's insurance, thinking that young ***** female immigrant would be soft-spoken and an easy target for this financial exploitation.In March 2023, there was water damage from behind my bathroom wall that leaked to the neighboring unit downstairs. My insurance would not cover it since there was no damage in my unit and it was not a result of any human errors or negligence of tenants inside our unit. The HOAs insurance, which covers wall-in, should be able to cover this case since the water leak was from behind the wall. However, instead of opening an insurance claim and starting the investigation, HOA supervisor ************************* sent me a hearing invitation through mail while I was abroad. She held the hearing in my absence and decided to charge the $10k invoice onto my account. Knowing I was abroad, she sent me the hearing invitation (including a Zoom link) and the decision letter through physical mail, which I only discovered after I returned to the U.S. three months later, in September. After I pointed out that the HOAs insurance does cover wall-in and tried to open a claim with the HOAs insurance broker, ************************* forcefully withdrew the claim with the insurance broker and insisted that I pay the $10k fee. This is not just negligence; it's a clear case of targeted discrimination and abuse of power. She might see me a young ***** female immigrant as an easy target for this blatant financial exploitation. Her actions are not just deeply unjust; they are discriminatory. Im filing this complaint against both CJM HOA for their failure in handling this situation and especially against ************************* for her blatant discriminatory behavior and unprofessional conduct.