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Find a Location

Enphase Energy, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEnphase Energy, Inc.

    Solar Energy Equipment Dealers

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 49 Customer Reviews

    Customer Complaints

    70 complaints closed in last 3 years

    32 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers solar energy equipment.

    Business Details

    Location of This Business
    1420 N Mcdowell Blvd, Petaluma, CA 94954-6515
    BBB File Opened:
    3/7/2010
    Years in Business:
    18
    Business Started:
    3/20/2006
    Business Started Locally:
    3/20/2006
    Business Incorporated:
    5/1/2006
    Type of Entity:
    Corporation
    Number of Employees:
    244
    Business Management
    • Mr. Badri Kothandaraman, President/CEO
    Additional Contact Information

    Fax Numbers

    • (707) 763-0784
      Primary Fax

    Phone Numbers

    Customer Complaints

    70 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased an Enphase solar system with battery backup approximately 1 year ago. Several months ago my system stopped informing me of critical status' and events via text, email or push notifications. Since March 4, 2024 I have spent countless hours with CS to seek a resolution. I have been told on several occasions by CS that they will look into the problem and get back to me, and each time I was told that I have not received a call nor have I received a resolution to the problem. Reference Enphase case #********
    Read More

    Customer Reviews

    49 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gbenga A

    1 star

    03/24/2024

    Terrible company. If I have my way, I will tell them to come take out all the panels. ***** went out of my master bedroom which as a result has a solar backup. But I was on the phone with Enphase and all what they said was I have to contact the installer despite the fact that they are the one that installed the system. If I have my way, I will shout out to the world not to engage in solar. That are all liars and scammers. When they want to sell their products, they will be nice and afterwards they act weird and rude. No customer support teams and no follow up. Imagine, installing solar worth $70,000 just to be comfortable and all I get is ******** from this company.

    Enphase Energy, Inc. Response

    03/25/2024

    Hello! We are sorry to hear about the frustration caused by this situation. Thank you for letting us know about your concerns regarding your solar system. A specialist will be in touch within 1 to 3 business days to further assist.

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