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Business Profile

Security Guards

Inter-con Security

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Guards.

Complaints

Customer Complaints Summary

  • 6 complaints in the last 3 years.
  • 4 complaints in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2026

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing this complaint regarding an incident that occurred on September 12, 2026, at approximately 3:30 p.m. in the lobby of REMOVEDinvolving Security Guard REMOVED.I am a REMOVEDOfficer assigned to the REMOVEDat REMOVED. As I entered the facility, Guard REMOVEDconfronted me about the amount of medication I had with me and told me I could not bring it into the facility. This discussion occurred publicly in the lobby in front of other individuals, which I found embarrassing and uncomfortable.Guard REMOVEDalso stated that he was going to contact my boss because of the amount of medication I had with me. This was concerning because my REMOVEDteam is already aware that I take medication.I do not work directly around juveniles. My duties are performed in a clerical area within an additional secured portion of the facility requiring an access code. I am not objecting to legitimate security procedures. I am requesting clear, written information regarding the policy governing employees bringing medication into the facility, including whether there is a limit, where the policy is documented, and whether procedures or accommodations exist for employees who need medication due to a medical condition or disability.I am also requesting that the conduct of Guard REMOVEDbe reviewed, including the decision to question me about my medication publicly and his statement that he would contact my supervisor.Witnesses may include Security Guards REMOVEDand REMOVEDand DSO REMOVED.I respectfully request that the incident be formally documented, any available security-camera footage from approximately 3:30 p.m. on September 12, 2026, be preserved, and that I receive a written response explaining the applicable medication policy and the outcome of the review.

  • Initial Complaint

    Date:01/23/2026

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of the transaction was January 9, 2026.The amount of the money I paid for the transaction was $199.42The business committed to provide me health insurance for $75 a pay period for the duration of the year.The nature of the dispute was that I was promised a certain price for health insurance and another amount was taken from my paycheck.The business has not tried to resolve the problem. I never received follow-up from my e mail sent January 9, 2026.

  • Initial Complaint

    Date:12/02/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was never properly informed of my hours being reduced until after i showed up to work I've asked the company plenty of times for a proper letter stating if im terminated or anything and i never received any notice from management or any supervisor i have missed 3 checks that takes care of me and my 2 kids because of this ongoing situation and still have yet to hear anything about my case ive been out of work and still dont know if i work with the company or not i have proof that the company adds me to the shift but they also take me off the shift and that has put me in position to not be able to move forward

  • Initial Complaint

    Date:03/03/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Las Vegas Transit security guard ( Independent contractor for REMOVEDBus ) called me derogatory names ( white trash) ( Honkey) ect and pulled out weapon on me and tried to fight me. Also assaulted me while i tried to film him. It was raining and I was only there for 5 min and told to leave. I work with computers at REMOVEDand was sitting at the bus stop minding my own business and as I asked him was to provide proof of who he was. The man was very unstable and police are protecting him as well as 911 who try to gaslight me on the phone as crazy. I have footage on my phone of him pulling out weapon on another person. There are cameras are everywhere. Police watched the tapes and are protecting him. I contact the company multiple times but the numbers are all fake and keep getting sent to disconnected lines. My next move is filing complaint in federal court. I have vin number of his vehicle also as well as cell phone video. This guy could have killed me today, as well as students at REMOVEDjust for sitting at the bus while it was raining during lunch.

  • Initial Complaint

    Date:12/26/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I resigned from their REMOVEDof REMOVEDcontract in May, and returned my equipment in September. I tried canceling my retirement plan and moving it to my current employer but they keep telling the provider (contractors REMOVED) that Im still an employee. REMOVEDmade several attempts to inquire about my resignation status over the past two months and theyve ignored me. They also stopped responding to the providers. On top of this Im also owed a final paycheck for returning my equipment.

BBB Accreditation: None

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.