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Find a Location

Partners Community Management, Inc. has 1 locations, listed below.

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    Business ProfileforPartners Community Management, Inc.

    HOA

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    260 S Los Robles Ave #307, Pasadena, CA 91101-2897
    BBB File Opened:
    9/27/2018
    Years in Business:
    13
    Business Started:
    3/1/2011
    Business Incorporated:
    3/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3363670 for this business, issued by 1-Secretary of State-Corp, LLC, Notary

    These agencies may include:

    1-Secretary of State-Corp, LLC, Notary

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://bizfileonline.sos.ca.gov/search/business

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Pete Ong, Vice President
    • David Mayemura, President
    Contact Information

    Principal

    • David Mayemura, President

    Customer Contact

    • David Mayemura, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Partners Community Management (PCM) is refusing to provide new management company HOAO with 2023 financials. PCM was provided a 60 day notice of termination effective December 31, 2023 for failure to provide adequate management services that negatively impacted our HOA. PCM failed to pay vital vendors for over 90 days and also failed to respond adequately to issues affecting the health and safety of all residents. **** took over as new management company on January 1, 2024 and has had to spend time paying numerous past due invoices. As of April 11, 2024, PCM has refused to provide 2023 financials to new management despite it being PCM's duty to turn over ALL association records upon termination. PCMs refusal to do so is a breach of the professional code of conduct for management companies. PCM is now demanding payment for delinquency letters generated that our HOA Board has documentation were not approved for July, August, and September 2023. Delinquencies were to be in effect in October and November however PCM still did not have an accurate accounting of all owner accounts and sent delinquency notices to owners who were always current and to owners that had previously provided evidence to PCM that they had paid timely. HOA should not pay for services not approved as a result of PCMs poor record keeping and neglect. PCM chose not to participate in the final Board meeting in November 2023 to discuss the erroneous delinquency notices sent in October and November. Instead PCM chose to ignore this matter. PCM's unethical behavior continues to cause issues with our HOA even when terminated as our HOA is unable to move forward completely with our new management HOAO as a result of PCM's continued abuse against our HOA by refusing to provide the required financial records.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ryan E

    1 star

    06/11/2023

    I am suing my HOA because of them and their nasty, horrific, biased ways and "service". ******************** Lofts is dreadful largely because of this 1 star company managing our already dreadful HOA board. The fair housing commission gave me the right to *** and that is exactly what I am doing. If onto they had treated me with a basic level of respect and not like someone they figured did not have the time and financial resources to stand up to them.

    Partners Community Management, Inc. Response

    06/14/2023

    Thank you for allowing us the opportunity to respond to this review. Unfortunately, this matter is pending legislation, therefore, we are unable to provide a response.

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