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Business Profile

Computer Hardware

USTech Support
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.67

Average of 243 Customer Reviews

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Review Details

  • Ruth V

    Date: 05/06/2025

    Very helpful, saved a lot of space on my phone.

    USTech Support

    Date: 06/09/2025

    Dear ****, 

    We are always available to answer any questions and supply tech support.  We are glad to help. Thank you for using USTech Support. 
    ****** *.
    Contact Center Operations Director

  • Glenn S

    Date: 05/05/2025

    I had an issue with Iolo updater. the tech (*** ****** T) gently helped me to identify the cause of the issue, do a bit of uninstalling, installing and configuring in order to get the correct program working correctly. He was clear in his diction and direction. We achieved much in a short time.

    USTech Support

    Date: 06/05/2025

    Dear *****,

    Thank you for taking the time to share your experience.  We are glad to learn that our technician was able to address your concerns.  Our goal is excellent customer service and thank you for sharing that it was provide. We appreciate your feedback.

    ****** *.
    ************** Operations Director

  • Ron S

    Date: 05/05/2025

    Excellent experience. Technician was pleasant, professional, and knowledgeable. Successfully addressed our concerns and additionally offered advice going forward. Very pleased and would highly recommend.

    USTech Support

    Date: 06/05/2025

    Dear ***,

    We appreciate your feedback.  We are glad you are pleased with the service you received.Thanks for taking the time to let us know.

    ****** *.
    ************** Operations Director

  • Norifumi T

    Date: 05/05/2025

    The technician who helped me with my problem was very patient and very helpful.I really appreciate his help and support.

    USTech Support

    Date: 06/05/2025

    Dear Norifumi,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you,
    ****** *.
    ************** Operations Director

  • Michele D

    Date: 05/03/2025

    I was very leery about allowing someone access to my computer. The technician, Jan T, was very professional. Afterward he explained everything that he did, and showed me a couple of things for future reference. He went above and beyond and I really appreciate it. I wish I had contacted ******* a year ago.

    USTech Support

    Date: 06/05/2025

    Dear *******,
    We appreciate and value your trust in allowing our technician *** *. to assist you.  It is always satisfying to hear that a customer is pleased with our services and feels they made a wise decision when they chose US Tech Support. We look forward to future opportunities to be of service.
    Thank you for your review.

    ****** *.
    ************** Operations Director

  • Marlita C

    Date: 05/02/2025

    Great experience. **** provided my service and explained everything he performed. I need tech support that is remote because I am an elderly lady and it is cumbersome to carry my processor down stairs, out to the car, and then carry it into a store.

    USTech Support

    Date: 06/05/2025

    Dear *******,

    Thank you for sharing your experience. We are always happy to learn when a customer is satisfied with our services as our goal is to provide the highest quality products and service available. You are not alone in appreciating the convenience of technical support that is just a phone call away.

    We appreciate your feedback. 

    ****** *.
    ************** Operations Director

  • Timothy S

    Date: 04/29/2025

    Great technical support and knowledgeable technicians. Always a great outcome.

    USTech Support

    Date: 06/05/2025

    Dear *******, 

    Thank you for the review.  It is always satisfying to hear that a customer is pleased with our services and feels they received great support and a great outcome.

    Thanks again,

    ****** *.
    ************** Operations Director 

     

  • Gail S

    Date: 04/28/2025

    Very Professional and removed the popups. Very good job. Easy to understand which is a plus for me.

    USTech Support

    Date: 06/05/2025

    Dear ****,

    Thank you for your review.  Besides providing solutions for the problem, the goal is also to communicate clearly in a professional manner with all our customers.  We appreciate you sharing that we met that expectation when providing technical support for you. 

    Sincerely,
    ****** *.
    ************** Operations Director

  • Irene F G

    Date: 04/28/2025

    Wonderful service! The technician, *****, was knowledgeable, professional, most helpful and very patient. I highly recommend this company.

    USTech Support

    Date: 06/05/2025

    Dear *****,

    We appreciate your recommendation.  As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about your experience.
    Thank you for your review.

    Sincerely,
    ****** *.
    ************** Operations Director

  • Tim B

    Date: 04/28/2025

    The Tech worked over an hour to solve my issue.

    USTech Support

    Date: 06/05/2025

    Dear ***,

    Glad to hear we were able to find a fix for your issue.  Thanks for your patience while a resolution was found and implemented.

    Sincerely,
    ****** *.
    Contact Center Operations Director

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