Reviews
Customer Review Ratings
Average of 246 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromGlenn G
Date: 02/01/2025
5 stars**** was was very professional and fixed the problem quickly.
USTech Support
Date: 04/18/2025
Dear *****,
We appreciate your feedback. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.
Thank you for your review.
****** *.
************** Operations DirectorReview fromLinda Y
Date: 02/01/2025
5 starsThe technicians are very. Knowledgeable and helpful. It was easy to understand each one I have dealt with, I think there were 3. They were each very pleasant and did not make me feel stupid, which I did. I actually felt relieved by the time I said goodbye.USTech Support
Date: 04/18/2025
Dear *****,
Thank you for taking the time to share your experience. We are glad to learn that our technicians were able to address your concerns and relieve your frustration. Our goal is excellent customer service and thankful you shared that it was provide. We appreciate your feedback.
****** *.
************** Operations DirectorReview fromDON F
Date: 02/01/2025
5 starsMY SUPPORT PERSON WAS VERY GREAT SUPPORT TO MY PROBLEM. THANK HIM O SO MUCH.USTech Support
Date: 04/18/2025
Dear ****
Thank you for your review. We are always happy to learn that a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service
Review fromBruce M
Date: 01/30/2025
5 starsThey were very patient with me and it was very difficult to connect as I was trying to use wifi only. I have used them for more than 15 years. They have always been able to get me up and running. I recommend them everybody I can.***** MUSTech Support
Date: 04/18/2025
Dear *****,
It is always exciting to hear from a long- time customer. We appreciate your loyalty and you recommendation. We look forward to continued opportunities to be of service in the future.
Thank you for your review.
****** *.
************** Operations DirectorReview fromWayne D
Date: 01/30/2025
5 starsUSTECH has provided excellent service. The wait for service is usually no more than a day at most and due to my needs not at their request. ******* was knowledgeable and helpful. All problems corrected.USTech Support
Date: 04/18/2025
Dear *****,
We appreciate your feedback. We are glad you are pleased with the service you received. Thanks for taking the time to let us know and for continuing to use US Tech Support.
Sincerely,
****** *.
************** Operations DirectorReview fromDavid P
Date: 01/29/2025
5 starsService is great made the computer run much faster and betterUSTech Support
Date: 04/18/2025
Dear ****,
Thank you for sharing you experience. We are always happy to know when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
Sincerely,
****** *.
************** Operations DirectorUSTech Support
Date: 04/18/2025
Dear ****,
Thank you for sharing you experience. We are always happy to hear when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
Sincerely,
****** *.
************** Operations DirectorReview fromNeil H
Date: 01/29/2025
5 starsExcellent work done by one of your techs to clean my computer.USTech Support
Date: 03/06/2025
Hi ****,
Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours. We look forward to future opportunities to be of service.
Thank you for continuing to use US Tech Support.
Sincerely,
****** *.
************** Operations DirectorReview fromAlvin M
Date: 01/29/2025
5 starsGreat service.. The technician listened to my problem and solved it right away. He walked me through the process then asked if he could do anything else. He was very courteous and professional. The 10 score I gave him is way too LOW. He deserves a 15! Would highly recommend *******.USTech Support
Date: 03/06/2025
Hi *****,
We are pleased to hear our technician was able to solve your problem quickly. We take pride in our technicians being able to answer your questions and explain what they are doing.
Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours. We look forward to future opportunities to be of service.
Thank you for continuing to use US Tech Support.
Sincerely,
****** *.
************** Operations DirectorReview fromvicky w
Date: 01/29/2025
5 starsVery effecient and professional. Easy to understand. I have been working with ******* for several years and they always fix my pcUSTech Support
Date: 03/06/2025
Hi *****,
Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours. We look forward to future opportunities to be of service.
Thank you for continuing to use US Tech Support.
Sincerely,
****** *.
************** Operations DirectorReview fromJASON L
Date: 01/28/2025
5 starsThis is a very useful service for individuals or small companies that are lack of IT support on site. They provide excellent support when we need. 5 starts for sure!USTech Support
Date: 03/06/2025
Hi *****,
Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours. We look forward to future opportunities to be of service.
Thank you for continuing to use US Tech Support.
Sincerely,
****** *.
************** Operations Director
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.