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Find a Location

Duda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Duda

      577 College Ave Palo Alto, CA 94306-1433

    Business ProfileforDuda

    Web Design

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers a responsive, do-it-yourself website builder that can convert an existing website from its desktop-only format with minimal effort. The platform is designed for web professionals and small and medium-sized businesses.

    Business Details

    Location of This Business
    577 College Ave, Palo Alto, CA 94306-1433
    BBB File Opened:
    12/11/2012
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Incorporated:
    4/27/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Duda, Inc.
    Business Management
    • Itai Sadan, CEO
    Contact Information

    Principal

    • Itai Sadan, CEO

    Customer Contact

    • Itai Sadan, CEO
    • Michelle Bullwinkle, Office Manager

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christian R

    1 star

    09/22/2023

    I am penning down this review with a heavy heart, as my experience with Duda has left me feeling deeply betrayed and disheartened. My journey with Duda began when I received a call from one of their "salespeople" who, in hindsight, turned out to be a master of upselling. They pitched to me a "DIY" builder with promises of it being the ultimate solution to attracting more clients and growing my business. However, what transpired during this interaction was a lack of transparency that left me stunned.Throughout the sales process, pricing was shrouded in mystery, only revealing its staggering magnitude right at the very end. It felt as though I was cornered into making a purchase I wasn't fully prepared for. To this day, I am being billed a hefty $2000 per month for a service that I never had the chance to utilize. What's even more disheartening is the fact that they decided to cancel my legacy account, which had been a part of my digital toolkit since 2016.The consequences of this ordeal have been nothing short of disastrous for my business. I firmly believe that I deserve access to my old Duda account, which contains a plethora of websites that I had diligently built over the years. Why should I continue to bear these exorbitant fees when I never reaped the benefits of their services?My sincere advice to anyone considering Duda's "DIY" builder is to exercise caution. Not only did they disable my account, but they also burdened me with fees that more closely resemble monthly rent payments than fair compensation for website services. It is deeply disappointing to encounter what feels like a complete lack of ethical conduct on their part. In light of my experience, I strongly urge potential customers to stay away from this particular offering if they wish to safeguard their accounts and avoid falling prey to these questionable business practices.

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