About
This business has 1 alert
Important information
- Additional Info:According to BBB files, this company offers office supplies by telemarketing. Our records show that the company has a pattern of complaints concerning consumers receiving products they did not order and being billed for them. On June 14, 2017 the BBB contacted the company in regards to our concerns about the amount and the pattern of complaints we have received. Unfortunately, the BBB did not receive a response.
Per FTC guidelines "1. Know your rights. If you receive bills for goods and services you didn't order, don't pay. The law allows you to treat unordered goods and services as a gift. Double-check, however, to make sure that an honest mistake hasn't been made.
2. Review your phone bills as soon as they arrive. Be on the lookout for charges for goods and services you haven't ordered or authorized. If you find an error on your bill, follow the instructions on your statement for filing a dispute.
3. Assign purchasing to designated staff. And document all your purchases.
4. Train your staff in how to respond to telemarketers. Advise employees who are not authorized to order goods and services to say, "I'm not authorized to place orders. If you want to offer or sell us something, you must speak to __________."
5. Buy from people you know and trust. Authorized employees should be skeptical of "cold" or unsolicited calls and feel comfortable saying "no" to high-pressured sales tactics.
6. Check out the organization with the Attorney General or Better Business Bureau in your state or the state where the organization is located before you send any money for any product or service. This is not foolproof: there may be no record of complaints if an organization is too new or has changed its name.
https://www.ftc.gov/news-events/press-releases/2000/09/ftc-continues-crackdown-office-supply-scams
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- BBB File Opened:
- 12/14/2016
- Business Started:
- 6/9/2016
Additional Contact Information
- Additional Phone Numbers
- Other Phone: (661) 726-0010
More Resources
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