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Find a Location

David Wilson's Villa Ford of Orange has 1 locations, listed below.

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    Business ProfileforDavid Wilson's Villa Ford of Orange

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers auto sales and auto repair services.

    Business Details

    Location of This Business
    2550 N Tustin St, Orange, CA 92865-3003
    BBB File Opened:
    10/20/2014
    Years in Business:
    25
    Business Started:
    10/26/1998
    Business Incorporated:
    4/9/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • David Wilson's Villa Ford
    • DWWVF Inc
    Business Management
    • Mr. David Wilson, President/Owner
    • Mr. Scott Wade, General Manager
    Contact Information

    Principal

    • Mr. Scott Wade, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Brought my vehicle in after an electrical fire. **** admitted to electrical burning smell the day of pickup and it was not documented. He also said there was evidence of rodents, but couldnt specify what, and made sure to put that in the report. I look at the paperwork and there was no indication of him admitting to the odor in my vehicle. **** then called him since I was in the buyback process and he said there was no smell. After further questioning, he admitted to admitting a smell but said it went away before giving the vehicle back, which was a bold face lie. Because of Glens lies, **** denied my buyback and I am not forced to spend money that I dont have, on a lawyer, to proceed with getting rid of this car for me. The odor is so strong it puts a risk to my health and **** knew it and knew he was lying.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Madelynn C

    1 star

    02/09/2024

    My car has been in and out of Villa **** since January 10th (today is February 8th). My transmission went out and I was advised that my entire transmission needed to be rebuilt, easy ok. After a week in the shop I picked up my car, not even 15 minutes after driving away my check engine light comes on. I take it back to Villa ************************ my advisor did not read the report form the technician that said there was something else going on with my car. My car sits at Villa **** for another week getting fixed, again. I get a call that its ready, not even 15 minutes later my transmission over heating warning/light came on. ***** the Service Manager did not want to claim responsibility for this and did not want my car to be towed back, after begging they accepted my car back to fix what they started and couldnt seem to fix. After another week in the shop, I pick up my car and everything is good for 2 days but I didnt drive anywhere the day I picked up the car. Today, February 8th, I took my car to work and everything was fine. Until it was time to go home and my cars transmission over heating light came on 3 times and I had to pull over on the side of the highway, where there was no place to stop other than the shoulder. I have paid over $5000 in tows and a new transmission. Villa **** did pay for my rental car and my *****/3 times its been towed. Do not go here to get your car serviced. I have to trade in my car now, after I just got done paying my car off for 7 years.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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