Online Shopping
ThredUP, Inc.About
Important information
- Customer Complaint:
BBB’s
business profile for ThredUp, Inc. was created in October 2011. A review of
complaints was completed in February 2026. Complaints on file state issues with
payout amounts and not receiving unsold items back.
BBB encourages consumers to review the seller terms specifically ineligible for
payouts brands and acceptance conditions sections.
https://www.thredup.com/cleanout/consignment
https://www.thredup.com/legal/seller-terms
https://www.thredup.com/cleanout/earnings
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.

