Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/02/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
Manipulative property managers and lied on their word. We were made promises a month prior to our lease ending and after email confirmation, property managers revoked their word with days to on our lease expiration. Rather than letting us know as soon as possible, they waited two weeks after constant communication to respond to our emails and trapped us in to resigning a lease without anywhere else to go.I have attached our agreed upon ************** that signify the agreement made & look forward to receiving the agreed upon credit.Business response
07/12/2022
Please see attached.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
4844 Telegraph Ave
Oakland, CA 94609-2010
Business hours
Today,Closed
MMonday | 1:00 PM - 5:00 PM |
---|---|
TTuesday | 1:00 PM - 5:00 PM |
WWednesday | 1:00 PM - 5:00 PM |
ThThursday | 1:00 PM - 5:00 PM |
FFriday | 1:00 PM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.