ComplaintsforUnest Securities, LLC
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Complaint Details
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Initial Complaint
07/02/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I canceled my account and got confirmation of this on *** 31st in an email from support. I am still getting charged and am not receiving replies to my emails. It is the account associated with *************@gmail.comBusiness response
07/20/2021
Business Response /* (1000, 5, 2021/07/12) */ On 07/08/2021, we reviewed the concerns and responded to the customer with an explanation and solution. On 07/12/2021 the customer's refund was issued and the customer was responded to. Consumer Response /* (2000, 7, 2021/07/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept this response because they did indeed refund and resolve the issue.
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Contact Information
Customer Complaints Summary
11 total complaints in the last 3 years.
3 complaints closed in the last 12 months.