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          Unest Securities, LLC has 1 locations, listed below.

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            Business ProfileforUnest Securities, LLC

            Apps

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            11 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            5/28/2020
            Years in Business:
            3
            Business Started:
            5/29/2020
            Business Incorporated:
            7/11/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of C4296673 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            BBB records show a license number of 202024410328 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Unest
            • Unest Holdings, Inc
            Business Management
            • Customer Service
            • Mr. Michael Van Kempen, CEO
            • Jessica Hoelscher, Compliance Officer
            Contact Information

            Principal

            • Customer Service

            Customer Contact

            • Customer Service
            • Mr. Michael Van Kempen, CEO
            • Jessica Hoelscher, Compliance Officer
            Additional Contact Information

            Email Addresses

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/22/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I created 3 kids accounts and after seeing the *** resigned, receiving an email in error that my account was being closed, and searching other reviews I decided this company wasnt a good fit or trustworthy for investing. On Nov 15 I closed all 3 accounts. I was given an estimated withdraw date of 12/14/2023. After reaching out myself to be sure my funds would be back in the account on that date, I was given the run around that my bank needed to be re-verified or re-linked. I was never notified of this until reaching out and Inquiring myself. In checking my app, my bank was still linked. When I finally got an agent on the phone she stated that I was originally having the money transferred with one account and at some point linked another bank account and had the money withdrawing from there and that in order to get my funds back I needed to relink the original bank account I used or send a bank statement for the current account for verification. I opted to send a bank statement to verify my account. Ive sent many emails and messages and have called a couple times in the last couple days, and I have received responses here and there, but no ETA of when my funds will be back in my bank account. Also, after closing the accounts I was still billed the subscription fee for the app.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Fonetae K

            1 star

            09/15/2021

            First of all I opened my account back in January of 21 and had 1 account then later on added 3 more accounts. Fast forward I noticed I was getting billed more than once in the same month and put my account to have money taken out only once a month so I request for my accounts to be closed that was July and request for those 3 accounts that had funds in it still to be refunded and all I kept getting was excuses about them having trouble with they custodian holder whatever and bank troubles and still today I am still having trouble getting a refund they even offered to give me 25$ amazon credit and that's not what the F***k I want or asked for so and still waiting on my check to arrive after they promised over 4 times that it was already cleared to ship out a month ago smh. I am pursuing legal action at this point.These people are a scam and all they do is take your money and lazy about giving your refund.

            Unest Securities, LLC Response

            09/30/2021

            UNest has been in contact with the customer and have resolved the issue. We apologize for any inconvenience and we are happy to help with any other questions.

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