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Average of 126 Customer Reviews
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Review fromTy J
Date: 06/04/2025
1 starDont even waste your time.I received a letter stating that I was pre-approved for a loan. Now, granted, Im well aware that a pre-approval isnt an automatic guarantee. The application is still conditional and up for deliberation. I applied and I received a call from a gentleman by the name of ******. I spent 30mins on the phone with ******, explaining my situation, and the reason for the loan. Instead of ****** just telling me up front that my application was denied and giving a brief synopsis on why, ****** proceeds to engage in pre-tense, just to inform me that he sent me a link via email towards the end. While still on the phone with ******, I clicked on the Link just to be told that my application was denied. Again, no hard feelings. I thanked ****** and attempted to end the call. ****** proceeded to try and convince me too set up an appointment with a Debt Relief Program (CONVENIENTLY, there was a link to said program on the email that ****** sent me stating my denial for my loan). Multiple times, during the call, I expressed my wariness with those companies and thanked ****** for his time but, seeing as how my loan application was denied, I saw no use for further communication. I had to end the call due to ******* badgering.****** and Lending Towers, times are hard, and the last thing anybody wants to put up with is double speak and pretense. Please try to work on being more transparent with current and would be customers. It will make a Lot of difference.
Lending Tower
Date: 06/18/2025
Thank you for your feedback. We understand how important it is to receive clear and respectful communication. While pre-approval offers are based on initial criteria, final decisions depend on a full application review. When applicants are not approved, we may present alternative solutions that could still be helpful. We apologize if our representative came across as overly persistent, and we will address this internally. Your experience is valuable and helps us improve. If you would like to discuss this further, please dont hesitate to reach out to us at ************** or ***********************************Review fromJeremy
Date: 05/29/2025
5 starsProfessional, fast, with rates that are well below other lendersLending Tower
Date: 05/30/2025
Thanks for your feedback.Review fromSteven S
Date: 05/23/2025
4 starsBest egg made it real easy to get my loan.Lending Tower
Date: 05/27/2025
Thank you for your feedback.Review fromMatthew D
Date: 05/13/2025
1 starThe prequalified offer they send you is not legitimate. I went through the process, and was told I had no loan offers and they wanted me to go through a debt relief program, consisting of stopping payments to my current lenders, which can cause significant credit issues despite their claims to the contrary. They do not care about you, they just want your money in whatever fashion they can get it.This is a very disingenuous business practice and I do not feel they ever intended to make good on the offer they mailed me. I will not use their services in any manner.Lending Tower
Date: 05/15/2025
Dear *******,Thank you for sharing your feedback.We submitted your loan application to our lending partners, but unfortunately, we were unable to secure an approval for you. As explained by our representative, because we could not match you with a loan offer, you were recommended a third-party service as an alternative option to reduce your monthly payments.If you have any questions or would like to discuss this further, please feel free to contact us at *********************************** We are here to assist ******** regards,Lending TowerReview fromDennis
Date: 05/02/2025
4 starsWas a pleasant experience in all, made contact with lender and was able to work through the process of obtaining a loan.Lending Tower
Date: 05/05/2025
We appreciate you taking the time to leave a review. Thank you!Review fromBrenda W
Date: 04/29/2025
1 starLies !!!! They send you a fake check and document saying you qualify for personal $****** loan at $*** month payment and then lies to get you to call and then bam ******** about debt consolidation ****!!!! All lies !!! Straight up lies and gimmicks to run your credit and sell ya other **** !!!!! Don't fall for this ****!!! Toss their nail in the trash and don't believe them!!!! Just run far away from their liesLending Tower
Date: 06/18/2025
We sincerely apologize that you had an unpleasant experience. Our loan offer by mail is a pre-approval, but final approval is subject to a full application review. We have helped thousands of individuals obtain personal loans and debt consolidation loans. If an applicant does not qualify, we ask whether they are open to exploring alternative options that may support their financial goals. If you have any questions or would like to discuss further, please feel free to contact us at ************** or ***********************************Review fromKatrinna
Date: 04/14/2025
5 starswonderful experience quick and easy. every friendly customer service ***Lending Tower
Date: 04/16/2025
We appreciate your review. Thank you for sharing your experience!Review fromCheri C
Date: 03/25/2025
5 starsIf all of the agents are as well-trained and articulate as *** *., you're guaranteed a clear explanation of your options and the path forward. I feel better already.Lending Tower
Date: 04/02/2025
We appreciate you taking the time to leave a review. Thank you!Review fromRobert M.
Date: 03/22/2025
5 starsI would like to personally thank you for the opportunity to refocus on my life, you are simply amazing...Lending Tower
Date: 03/24/2025
Thank you for your feedback! We value your input.Review fromAraceli C.
Date: 03/19/2025
5 starsIt was not complicated and easy to understand when processing the loan. The approval process only a few minutes.Lending Tower
Date: 03/20/2025
Thanks for the great review, *******! Were glad we could help!
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