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Business Profile

Air Purification Systems

Clarifion

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Purification Systems.

Reviews

Customer Review Ratings

4.25/5 stars

Average of 302 Customer Reviews

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Review Details

  • Review fromIara T

    Date: 08/19/2023

    1 star
    This company is a fraud.I order 3, And never receive

    Clarifion

    Date: 08/21/2023

    Thank you for your feedback. I assure you we are not a scam. In fact, our records show your order is in transit but appears to be stuck. We will have our customer service team reach out to you immediately.
  • Review fromJoseph B

    Date: 08/17/2023

    1 star
    ********************* these things are far from cheap Purchased one for each room in *********** by one they stopped working Contacted CLARIFION and they want me to pay to ask questions about the product they sell when I have a problem Yes I am aware that customer service is not what it used to be, but this one goes over the top

    Clarifion

    Date: 08/21/2023

    Thank you for your feedback. Please be sure you have contacted us at ********************************** as we do not ask customers to pay to ask questions. You can also chat with us on our website also for free at www.clarifion.com.
  • Review fromCatherine P

    Date: 08/12/2023

    1 star
    They do not last. Had ******* months. Another item for the landfill.

    Clarifion

    Date: 08/21/2023

    Thank you for your feedback. Please note these devices can last anywhere between 1 - 3 years as stated on the packaging.
  • Review fromJackie S

    Date: 08/04/2023

    5 stars
    Purchased Clarifion's air purifiers 2 separate times. Have one in every room now. They are awesome. Helped clear my sinuses and alot less sneezing and coughing. No dust either. Highly recommend them.
  • Review fromShelly C

    Date: 07/31/2023

    1 star
    Ordered 3 by mistake, tried to cancel immediately, was told could not cancel I would have to returned. RETURNED PRIORIRY mail. Now they are saying backlog in Refunds? Product is cheap made in *****. Don't make a mistake. I will file complaints with Ftc, Att General, bbb etc.

    Clarifion

    Date: 08/02/2023

    Thank you for your inquiry. We apologize for any misunderstanding. We do not have a backlog in refunds, our email does set expectations that refunds are processed within 5 business days. Thank you for you patience with us.
  • Review fromJaney A

    Date: 07/31/2023

    4 stars
    Love the concept but wish they were stronger. Living in Southern **** this time of year is a real challenge to your product. We are inundated with smoke from wild fires, pollen and lots of dirt from construction. My retreat is a small room that I close up and enjoy myself in my Clarifion treated room. I find this product does an adequate job in this 10x12 sewing room with the lint from my fabric. You might consider making quilters a focus group for advertising.
  • Review fromJames W

    Date: 07/28/2023

    1 star
    SCAM!Ordered six air purifier units from Clarirfion and was billed for twelve. Tried calling but got recorded message which told me to send a single email as they are sooooo busy can't take message .Called four different numbers and all did the same thingnothing..The interesting thing is that they charged me for the first (Incorrect) amount, then gave me a smaller total and also billed me for that.I called this to the attention of CITI credit card company and was told that I would probably have to cancel my card due to Clarifion's apparent fraudulent actions. I didn't rate them as they don't deserve a single star!!!!!

    Clarifion

    Date: 07/31/2023

    Thank you for the feedback. We're sorry for any billing errors. We will ensure our customer service team reaches out to you via email immediately to resolve this matter.

    Clarifion

    Date: 07/31/2023

    Great news! Our records show you've only been charged once. We will email you with all of the details.
  • Review fromJudith B

    Date: 07/28/2023

    5 stars
    Best investment we have ever made for our health. Our breathing has improved and have had fewer colds and problems with allergies. Less dust also was a huge advantage. Just purchased another 3 to put in the spare bedroom our granddaughter sleeps in when she stays with us and one in the kitchen.
  • Review fromSaundra K

    Date: 07/27/2023

    5 stars
    The air quality in my home was very poor. With your products, my air quality has improved drastically.
  • Review fromKathryn P

    Date: 07/19/2023

    5 stars
    I moved in to a newly constructed house in the fall and was constantly sneezing from the residual dust hanging around. I found Clarifion and liked the idea that it was quiet and basically invisible compared to other home purifiers. I started with a few and noticed a big difference so bought several more and just love them. I did have one that stopped working (the blue light no longer showed) and contacted the company who promptly sent me a replacement! When plugged in there is a blue glow that also works like a night light! Love these.

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