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Business Profile

Online Retailer

IMobie

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.14

Average of 7 Customer Reviews

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Review Details

  • Steven T

    Date: 06/18/2024

    Imobie was extremely difficult to communicate with and the support team expects you to have moderate to novice experience and know how when operating their product. All around terrible experience plus never got my refund they just found excuses and wanted me to get providing insight and detailed descriptions of what went wrong so they they can determine whether or not to give me a refund

  • Mark R

    Date: 06/12/2024

    I read online reviews before I decided to try an unlocking service and AnyUnlock came HIGHLY recommended.Their terms of service were VERY clear upon sign up and payment. However, I had problems with the download and had to re-download it a second time. Then, I was unfortunately unable to get my device unlocked. I contacted them through their online form to let them know that I had technical problems downloading the program, and also that I was unsuccessful in unlocking my device. I received a prompt response from CSR ***** who was extremely professional and helped me to cancel the membership. She also refunded my payment as I requested due to the technical problems I had, and as I was still in the allotted timeframe allowed for a refund. I haven't had an interaction with a company that was THIS pleasant in a VERY long time! I felt like I travelled back in time to the 1950's when businesses actually cared about their customers!Even though I wasn't able to unlock my device, I was refunded my money and treated with the respect and professionalism that a customer should always expect to receive from a company. Thank you so much *****, and iMobie.

  • Sam H

    Date: 01/03/2024

    Will ruin your computer. Downloaded application, it takes up all available disc space on computer and you can't find their files to delete. Contacting FTC and Attorney GEneral I think its actually a scam or virus

  • Jeff1

    Date: 11/25/2023

    I ordered and paid for Anyunlock. I was provided with the unlock code for Anytrans. They are not interchangeable. I tried communicating with the company buy got no where!

  • Simon P

    Date: 03/03/2023

    the business profile has the bare minimum amount of information and after further review of looking at the business address , the business they reside at is vacant and up for lease . After calling the business number listed it goes straight to voicemail . The legitimacy of this sight is very questionable. I have sent a email to the business under the name of "MR ******** service " very interesting name .... BBB we need you to do a little homework on these ecommerce websites that are using fake business adresses . There is absolutely lack of transperancy from the business and theyre agents .

  • Jennifer H.

    Date: 12/19/2022

    Terrible. Starts with false ad for free download the forces you to purchase a discounted version because there is no free version. Then after paying, sent me a link to activate that only took me back to the add to repurchase. No customer contact number so filled out the online form for a refund and it would not take it bc it said I already had an open ticket - which I didnt. Having to go through PayPal and my bank to get my refund.

  • Susan R.

    Date: 10/05/2022

    I have used the program any trans for many years now and it has always worked really really well! I am really thankful that I have this program!

IMobie is NOT a BBB Accredited Business.

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