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Business Profile

Financial Services

EarnIn
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.3

Average of 633 Customer Reviews

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Review Details

  • Will O

    Date: 06/13/2024

    Very professional and she seems like she knew what she was doing !

  • Kayla T

    Date: 06/13/2024

    **** handled all of my concerns quickly and effectively! Thank you!!I've been using Earnin for years now. It's reliable and extremely helpful. The very few times I've had issues, customer service was quick to solve them. So happy to have found Earnin!

  • Audrey P

    Date: 06/12/2024

    Regie with Earnin ************* team was very courteous, helpful, and professional. Having a respectful level of patience, I can tell this team member genuinely wanted to help. Thank you for helping to resolve my issue timely. I continue to recommend Earnin to my friends and family.

  • Reyna V

    Date: 06/12/2024

    ************, resolved my issue efficiently and was very helpful. Thank you so much.

  • Nicole H.

    Date: 06/12/2024

    **************** is always professional , kind and willing to take that extra step to make sure Im ok before ending our conversation. Earning has been my emergency funds go to since my mom passed, and for that Im grateful Thanks Earnin!!

  • Kim J

    Date: 06/12/2024

    I have used this app for years without issue, until recently. I am a salaried employee and have NEVER missed a pay back. I am also a hybrid worker. The app keeps reducing the maximum allowed. My check deposits anywhere from Thursday morning at 12:01 am, to 5 am and sometimes it isn't until Thursday night at 9 pm. Earnin always takes theirs around 5 am. Anytime that my check deposits late on Thursday, Earnin will reduce the maximum. I have asked why it reduces and always told that there is no reason that they can see. And now the daily earnings is very low, and takes several days to get to $100 available. I have worked for my company for over 20 years and should be no reason that I keep being reduced. I used to always give them 5 stars, but that is no longer the case.

  • Star W

    Date: 06/12/2024

    Employee ****** came in like lighting speed and help me under 5 minutes ****** made me feel heard and thats all I wanted. This persons customer service was honorable and your company is very lucky to have someone like this on your team.

  • Nicole C

    Date: 06/08/2024

    Earnin really pulls through when you need $$ fast and great CS!!

  • Christian S

    Date: 06/06/2024

    EarnIn has fantastic customer support and truly has the end user in mind when providing assistance and the app interface is extremely user friendly. I highly recommend them to anyone who needs financial assistance between paydays.

  • Tiana B

    Date: 06/06/2024

    **** was understanding and was able to resolve the issue in a timely manner.

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