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Business Profile

Financial Services

EarnIn

Reviews

Customer Review Ratings

4.15/5 stars

Average of 553 Customer Reviews

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Review Details

  • Review fromJodi F

    Date: 05/07/2025

    5 stars
    Earnin has been a lifesaver on several occasions! I have had my account for years and I have only had 1 issue, it was resolved quickly, the *** was very friendly efficient and I truly appreciate you all. Thank you for being there when I need you!
  • Review fromJesus J

    Date: 05/07/2025

    5 stars
    She was very kind understandable. And she resolved my problem.I'm so happy
  • Review fromJohn S

    Date: 05/07/2025

    5 stars
    They do an amazing job when you need help.. I have had this app for 5 years and use often.
  • Review fromMark B

    Date: 05/07/2025

    5 stars
    Comment: Joyvi was an absolute help. with what she managed to do I won't be losing my water service!!PLEASE give her a raise!!!
  • Review fromChrissie L

    Date: 05/06/2025

    5 stars
    even though it was a mistake I made, the customer support was extremely nice and helped me resolve my issue. thank you
  • Review fromTauheedah H

    Date: 05/06/2025

    1 star
    If I could give zero stars, I would. Initially thought this would be one of those Apps. that allows you to get your paycheck early. So you do get your pay early but only a portion. Never the whole sum. I previously had ***** which does advance your entire pay early. So for example; if your pay is 600$, you will only receive 100-150$ in increments. So if you can live like this financially, fine. Needless to say I couldn't. It ruined me for a period of time financially. Please look for another solution. This will only bring more stress. The only way I was able to get out was to switch my direct deposit and pay of my card balance. They also report late payments to your credit report and try to charge a maintenance fee for the Earnin Card. When I requested after paying my account off for them to close my account after my horrible experience, they still tried to convince me to keep it. Please do not get involved with them. They are not what they portray regardless of any good reviews.
  • Review fromIsaac S

    Date: 05/06/2025

    5 stars
    If there was a no rate EarnIn it will be a 20 star's!!!!! thank you much for all your help. this company is a very great company. I will go nowhere else. They offer very easy payments. Dont charge much for the service. I would always use this company. If you are contemplating for paycheck the paycheck EarnIn is the place to be.
  • Review fromBruce A

    Date: 05/05/2025

    5 stars
    **** was very professional and concerned we had a real conversation no lies was told he even figured out the problem just by reviewing my bank statement Great Job ****
  • Review fromKesha T

    Date: 05/05/2025

    5 stars
    I choose this rating because ***** * **** was both good help to me and very patient being it took me some time to reply. I was concerned about me not able to get my boost but **** explained to me why I couldn't which is understandable
  • Review fromMALINDA G

    Date: 05/04/2025

    5 stars
    I didn't get frustrated like every other experience with customer service and im impressed by how quick to talk to a live real person.

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