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Business Profile

Financial Services

Robinhood

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Reviews

This profile includes reviews for Robinhood's headquarters and its corporate-owned locations. To view all corporate locations, see

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Robinhood has 4 locations, listed below.

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    Customer Review Ratings

    1.11

    Average of 168 Customer Reviews

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    Review Details

    • Jeffrey S

      Date: 07/31/2025

      Successfully transfered robinhoods max withdraw amount 3 times to hard wallet...now it says error...no go...chat and operator have no answers. Nothing wrong on there end . So I sent back 20 bucks worth fine....basicly they ****.dont allow them to keep more than a couple grand...before moving....no answers....basicly going to force me into pulling and paying taxes this yr...not happy

    • Inez R

      Date: 07/29/2025

      Robinhood practices deceptive sales claiming 24/hr customer service and live agent services, when in fact, these agents have no information or means to resolve your problem. They claim an email will be sent to you addressing your problem but instead, you will receive a pre-scripted email that in no way addresses much less resolve your problem. Your funds are frozen with what feels like forever and you are stuck with no one to help you resolve this issue. Robinhood should be banned !

    • Christopher R

      Date: 07/25/2025

      THIEFS!Robinhood is a company of pathetic employees and criminal management. Their entire platform is a failure and they will fine and steal from you in the process. They only accept one payment option. Direct connection to your back account via Plaid. When you make a payment, if it fails due to an error in their app or due the completely inadequate Plaid system, they will fine you. They will not refund you and they will expect you to jump through hoops to fix and test it at your expense.

    • cosmo c

      Date: 07/22/2025

      ROBINHOOD FINANCIAL LLC, ***************************************************************************************************************; *********************************** Closed my account against my will.Because the account was closed ********************** charged me an early account closure fee of $6,759.97. They agreed to waive this fee since they were responsible for closing the account, not me.

    • Maikel V

      Date: 07/09/2025

      This company is a scam. I have been trying to withdraw my money for over 2 weeks now and instead they closed my account and put me under investigation stating that after review, IF my account is eligible, they will release my money. I dont understand how they can just hold my money hostage like this.

    • Philip B

      Date: 06/29/2025

      Robinhood stole my money. I replaced my old phone and laptop in the same day. I cannot 2fa even with ****** Authenticator. I know my password and email. There is no customer support at all if you cannot login. The only thing I get from them is a useless form email that suggests that I have lost my password/email. I have not lost them, I just can't login to that old gmail account. It is not possible to contact a real person at Robinhood. My other brokerage was able to put me in touch with a real person over the webcam and they reverified me on the same day as I started talking to their support PEOPLE. Robinhood has none of this. The ****** I have learned from this, and its an expensive ****** to learn, is to never trust Robinhood. They will lock you out of your account and then you will have no recourse. Do not do business with Robinhood.

    • Rick Z

      Date: 06/28/2025

      I got locked out of my app because my fingerprint login wasn't recognized. I need to change my phone number, but can't login to do so. When I email to get help, I get the same automated response asking me to log into my account. I can not because they send an authentication code to my old number. I was finally called back from a representative who could not help me after several attempts to do so. He told me he would call me back in a half hour after consulting his peers for help. I never got the call, and I got an email stating my case was resolved. Thet don't have an 800 number for customer support. Every support agent seems Indian. This feels like a scam.

    • Brian H

      Date: 06/23/2025

      Disability discrimination for more than a year, and random restrictions on account. Support unavailable to those with disabilities.

    • Joel H

      Date: 06/17/2025

      This is a horrible site to try and navigate. Super confusing and overly complicated. They transferred all of my money from another account and I only wanted a portion of it transferred. The transfer back to my account is supposed to be 3-4 days but took over 10 days! Where is this money between those dates? ******* ****** is 100% better and there customer service is amazing. You can't even call and talk to anyone at Robinhood. Crappy business and I don't know how or why anyone would use them. Good luck.

    • Matthew P

      Date: 06/16/2025

      I have been locked out of my account since May 27. I contacted email support and they said I am logging in from another country as in I am actually in another country. When I get back, I can send credentials. I told them I have not left the country in 30 years. Sent them credentials . I was able to talk to someone on the phone and was just told their team is looking into it.

    Robinhood is NOT a BBB Accredited Business.

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