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Business Profile

Loans

FirstLoan.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loans.

Reviews

Customer Review Ratings

1.27

Average of 15 Customer Reviews

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Review Details

  • Dragica S

    Date: 07/11/2025

    I have never even had a loan with this company but they have accessed my account and are stealing money from me. There is no phone number ,no email to contact this company . I'm paying for stop payments now because they are ruining my life . I can't afford to eat because of them . Hope I never find out who runs this scam .I will f you up !!!!!!!

  • Amanda S

    Date: 05/24/2025

    Advised I needed to change payment dates, no replies, start getting harassing emails, tried calling the number in the email signature but it never connects despite multiple extensions. Now they are trying to withdraw 2 *** fees when balance is paid in full.

  • Faq O

    Date: 03/20/2025

    This company are complete fraud.their representative are very rude with no human feelings when you complain about how they treat you or ask why they keep adding money to your loan balance aside from the high interest added already. One of their representative told me I should have go take loan from my family instead of them.Please beware they are fraudulent company and rude representative they dont even have a customer support number

  • Jefferson B

    Date: 02/26/2025

    Absolutely horrible company, harassing and very rude people, horrible customer service

  • Adriana D

    Date: 02/19/2025

    Refuses to stop calling me. Im on the do not call list and I get 2-3 calls a day. Annoying and frustrating. Calls from different numbers too

  • Alexis M

    Date: 01/31/2025

    PREDATOR HARASSMENT FROM ***** of First ******* Lending and/or First ******* Loans Seven-eight-one-323-3229 Eight-three-three-752-3623 Nine-four-five-900-9266 Eight-eight-eight-357-0243 Nine-four-five-529-0525 Seven-two-six-286-5367 Hopefully the prostitute's satanic interstate HARASSMENT numbers will go through!

  • Connie T

    Date: 01/29/2025

    Zero. Multiple calls a day leaving messages. I have never contacted them but are harassing me all day long

  • Joseph H

    Date: 07/23/2024

    My wife and myself applied for and was approved for a loan through first loans. About a week later we tried calling to set up payment arrangements. We had zero response. We called there office several times and even left voicemails. Still no response after a couple weeks of this. We get a call from my wife HR department explaining that this company was setting up a garnishment on my wife account. The interest was like at 100% and the were trying to charge us for **** collection fees. My advice for anyone in a tough spot would be DO NOT GET A LOAN FROM THIS COMPANY.

    FirstLoan.com

    Date: 07/26/2024

    Good day, Thank you for contacting First Loan. We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required. First Loan is committed to promptly resolving customers' issue. Kindly contact us at ************** and one of our Resolution Specialists will assist you. Regards, First Loan

  • Lori W

    Date: 07/15/2024

    Again, a one star review is too many for this company. They are cruel and disrespectful. They will harass you to the point of a mental break down with zero empathy or human decency. It is worse than getting a loan from an organized crime ring. They keep asking me to call them back, but the number on the bottom of their emails is incorrect and out of service. I email them only to get treated like a criminal. Working out a payment arrangement is impossible and I only needed to defer one payment out of the 6. Getting a loan from them was the worst decision I have ever made.

    FirstLoan.com

    Date: 07/16/2024

    Good day,Thank you for contacting First Loan.We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required.First Loan is committed to promptly resolving customers' issue. Kindly contact us at ************** and one of our Resolution Specialists will assist you.Regards,First Loan

  • Erin R

    Date: 08/28/2023

    These people have no common decency. I do want to state yes I have an account with them. This review is not me denying that. The review is about their poor customer service though. Ive been getting a call from them multiple times a day for about 2 weeks now. Have not realized it was them until now. The number shows up as scam likely on my phone all the time which is one reason I have not answered. And they do not leave voice messages. So I finally called back the number to see who keeps calling me. They said they were calling from first loan and trying to reach me (they did say my name) let them know yes thats me and asked if they wanted to talk to me so bad why havent they left any messages saying who they were or ask for a call back? All guy said was is this ****? I again said yes and asked if they wanted to talk to me so urgently they shouldve left a message saying who they were and ask for a call back. He said they dont do that and its not policy to do so. I told them if they want to reach people and actually talk to them they should start leaving messages and stop calling times a day. Bad business. Never get a loan or do any sort of business with them.

    FirstLoan.com

    Date: 08/30/2023

    Good day,Thank you for contacting First Loan.We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.If you require any assistance, please call us at ************** or email us [email protected],First Loan

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