Reviews

This profile includes reviews for Netflix, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Netflix, Inc. has 14 locations, listed below.

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  Netflix, Inc.

  121 Albright Way Los Gatos, CA 95032-1801

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  Netflix, Inc.

  PO box 69050 Harrisburg, PA 17106

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  Netflix

  PO Box 268915 Oklahoma City, OK 73126-8915

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  Netflix, Inc.

  PO Box 49021 Ellenton, FL 34222

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  Netflix, Inc.

  4141 S. Arizona Ave. Chandler, AZ 85248

Review Details

• Review fromDeedee M

  Date: 11/03/2025

  1 star
  In October to April I was being charged double because I accidentally entered two different email accounts or a total of $318.44! They credited me only $10 and said oh well! I then wrote the CEO of Netflix with no response.

• Review fromPaula G

  Date: 10/30/2025

  1 star
  I canceled netflix in july and ************* was still on my bill in october.They had kept charging me even though it looked like I had canceled.I found they were still charging me on my bank statement and they won't give me my refund.These guys are liars and cheats

• Review fromVinh T

  Date: 10/25/2025

  1 star
  Netflix keeps charging me even after I had canceled my subscription twice. Calling customer service did not help matters, and was very bad.

• Review fromMartina Z

  Date: 10/16/2025

  1 star
  In January 2025 Netflix raised its prices without adding meaningful new features. But what hit hardest wasnt just the cost it was the full shift in how the service felt. The hold music changed to something generic and uncomfortable. The support agents accent and scripts were unfamiliar making it harder to get help or feel understood. It felt like Netflix outsourced its soul. I didnt just lose money I lost trust comfort and connection. Im asking Netflix to restore the quality of its support experience and justify its pricing without adding meaningful real improvements I do not wish Netflix to lose customers but if ******************** continues to raise prices they will lose some customers unless they are willing to pay. And also to make this easy is to wish that Netflix has a bundle with ****** plus and **** because I wanted to have those as well to save money instead of buying Netflix individually and ****** plus and Hulu bundled so hope this change in the future

• Review fromBob G

  Date: 10/12/2025

  1 star
  My cell phone carrier offers me that Netflix and I got rid of the account because theyre pushing transgender on children, which is very sick minded. I canceled my account with ******************** and I will never ever use it again because they have an agenda to teach kids in their cartoons, you can be a cat a dog you can be whatever you want. Plus Just because youre a girl doesnt mean you cant be a boy or vice versa. That is very sick minded by Netflix they are horrible. I told Tmoble to remove them from my phone service because I wont use them. I also had them remove it from my wifes phone service as well. If this is gonna be the case with Netflix, I hope they go out of business because they stink all they have is perverted movies on the network. They dont have anything really anything good they dont even have any good Christian movies either as much as I dont like prime video I think prime video by ****** is much better than Netflix. I dont recommend Netflix to anyone. I wouldnt even pay for it. Its garbage.

• Review fromBrandon F

  Date: 10/10/2025

  1 star
  Netflix recently updated their systems from a minor annoyance, to a serious barrier. Their TEMPORARY platform change from device sharing to household gates just became much worse. This week (10/10/25) they've made the bold decision to update their traveling policy to limit the number of times you can travel with your account (it's now 1x per month). As a lifetime member, my willingness to pay for the outrageous price hikes ends this month. My employment requires that I travel weekly. And their new policy change requires that I update my household devices every time I move locations. This barrier is not worth the excessive amount of time and energy to use the platform.. there will always be other companies that share the titles they offer. Unless you happen to be interested in their terrible originals, then good luck to you.

• Review fromEric H

  Date: 10/10/2025

  1 star
  Netflix is a Rip OFF. I have one account with them on one TV. Been being charged two different amounts for 3 months been calling them for 2 months. Now they say i have two accounts, and i dont. They refunded one month of fees and told me that was all they will do! They are a RIP OFF!!!!!!!!

• Review fromDoug R

  Date: 10/09/2025

  1 star
  I had been watching it on a TV with roku and the app on my phone. My phone was off so clearly not streaming anything. The TV was unplugged. Yet Netflix blocked by being able to continue watching on another device claiming i was already streaming on too many devices and I could pay to add more. I am the only person in my household. Nobody was streaming anything but me. Obviously this was beyond irritating and I called customer service to let them know this wasn't going to be tolerated. I was then told the supervisor was in a meeting. The customer service representative was obtuse as most of them are. Do these people really think we are stupid enough to believe that anyone listens to the customers feedback because they don't. they are driven by one principle alone and that is profit.I told him they would have to credit my account for the inconvenience and wasting my time. He told me they couldn't do that. I told him that he could do so or I would cancel the account immediately. He continued to argue with me and I clicked cancel. I then told him they would process a refund for the remainder of the month. He said they were not allowed to do that. I told him he will do it or I will file a dispute with my bank. He then reverses the charges. I then ask for a supervisor and he gives me the runaround and drags his feet regarding getting me to a supervisor saying no supervisor is available. Then he leaves me on hold for 19 minutes waiting for a "supervisor" to take the call. It was one lie after another. Then I was left on hold but could hear every conversation they had with another customer. Unprofessional beyond words.

• Review fromJim P

  Date: 10/07/2025

  3 stars
  Do not mess with the audio in ads. Pretty underhanded practice, who ever decided this should be fired and banned for working in the industry or anybody operate in that manner

• Review fromHeather E

  Date: 10/05/2025

  1 star
  Tried to open Netflix on my fire stick to sign out of my spouse's cancelled account (connected to my card) and sign into my own account. The only option to select after opening the app was manage account, after selecting it there was no option to change anything about the account and instantly showed me a screen confirming I re-subscribed to the plan despite never selecting to do so. **************** was able to process a refund but said they couldn't do anything about the money being held until it processes in 3-5 days, causing money I had reserved for gas money to be frozen iny account causing me to miss an appointment because I was forced to choose between using my gas for the appointment and being able to go to work the next couple of days. Netflix never had permission to charge my card, I never selected any option to select a plan or confirm any kind of charge and I'm being told because they processed a refund there's nothing that can be done despite the fact that the charge wasn't authorized in the first place.